At a Glance
- Tasks: Lead and develop a high-performing Account Management function and strategy.
- Company: Join Rebura, a fast-growing AWS specialist consultancy.
- Benefits: Opportunity to shape strategy and influence customer outcomes.
- Other info: Collaborative environment with opportunities for leadership and growth.
- Why this job: Make a tangible impact in a growing AWS-focused business.
- Qualifications: Experience in Account Management and strong commercial acumen required.
The predicted salary is between 38250 - 46750 £ per year.
Lead and Shape a Best-in-Class Account Management Function
At Rebura, we're passionate about helping organisations unlock the full potential of AWS.
As we continue to grow, we're looking for an experienced and commercially minded Account Management Lead to take ownership of our customer portfolio, drive customer growth and build a scalable, high-performing Account Management function.
This is a unique opportunity to join a fast-growing AWS specialist consultancy and play a key role in shaping how we engage with, retain and grow our customers.
You'll lead the development of our account management strategy, manage and develop the account management team, and build trusted relationships with some of our most important customers.
Working closely with Sales, Delivery, Technical and AWS teams, you'll identify new opportunities to expand customer engagement and drive measurable business growth.
- What You'll Be Doing
- Lead and develop Rebura's Account Management function, strategy and operating model.
- Manage, mentor and develop the Account Management team.
- Create strategic engagement and growth plans for key customers.
- Build and strengthen long-term relationships with senior stakeholders and decision-makers.
- Drive customer retention, renewals and revenue growth across existing accounts.
- Identify opportunities to expand customer adoption of Rebura's Professional Services and Managed Services offerings.
- Establish consistent account review and Quarterly Business Review (QBR) processes.
- Create visibility of account health, customer risk, growth opportunities and expansion pipeline.
- Collaborate closely with Sales, Technical, Delivery and AWS teams to maximise customer success.
- Define KPIs, reporting and scalable processes that support continued growth of the function.
What We're Looking For
We're looking for an experienced account management professional who has a proven track record of growing and retaining complex B2B technology customers.
You'll bring
- Significant experience in Account Management, Customer Success or Strategic Account Leadership roles.
- Strong commercial acumen with a passion for customer growth and retention.
- Experience building and maintaining executive-level customer relationships.
- A strategic approach to account planning and identifying growth opportunities.
- Confidence managing commercial discussions, renewals and customer negotiations.
- Strong analytical skills and experience using CRM systems and account reporting tools.
- The ability to build scalable processes and lead teams through growth.
- Experience working collaboratively across commercial, technical and delivery functions.
Experience within cloud services, AWS, managed services, professional services, consulting or MSP environments would be highly advantageous.
What Success Looks Like
In this role, you'll create a high-performing Account Management function where customer relationships are strategic, proactive and scalable.
You'll ensure our most important customers have clear growth plans, risks are identified early, relationships extend beyond individual contacts, and opportunities are consistently converted into pipeline and revenue growth.
You'll also play a key role in developing and scaling the wider account management team, helping create an exceptional customer experience and supporting Rebura's continued growth.
Why Join Rebura?
Rebura as part of Westcon-Comstor, is one of the fastest-growing AWS Consulting Partners helping customers harness the innovation of the cloud.
We're exclusively dedicated to using AWS technologies to help our customers increase productivity, scalability, cost efficiency, and security.
This is an opportunity to make a tangible impact in a growing AWS-focused business where you'll have the autonomy to shape strategy, influence customer outcomes and build a best-in-class account management function from the ground up.
If you're passionate about customer growth, leadership and building long-term strategic relationships, we'd love to hear from you.
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AWS Account Management Lead in London employer: Westcon-Comstor
Westcon-Comstor provides a supportive work culture with opportunities for professional development and hybrid working arrangements. Employees are encouraged to engage in diverse finance-related activities, contributing to both personal and organizational success.
