Vendor Success Manager - IT Distribution (VN15138) Cirencester, England
Salary: Competitive Salary and benefits
Vendor Success Manager (Cisco Lifecycle)10-Month Fixed Term ContractLocation: Cirencester (Office/Hybrid)
Salary & Benefits: Competitive salary and benefitsAbout the Role
We are seeking an experienced Vendor Success Manager to join our Cisco team on a 10-month fixed-term contract. Based from our Cirencester office, you will play a key role in driving growth across Cisco's Lifecycle and Customer Experience (CX) business, working closely with internal teams, partners and Cisco stakeholders.
A major focus of the role will be increasing revenue and profitability through Cisco's Lifecycle Incentive (LCI) 2.0 programme, a strategic initiative designed to drive partner engagement, end-user adoption services and commercial success. You will take ownership of developing and executing plans that maximise programme performance, support partner growth and deliver measurable business outcomes.
As the primary interface between Cisco and Westcon-Comstor, you will build strong relationships, align strategic objectives and ensure successful execution of vendor initiatives across the business.
While Cisco experience would be advantageous, we are keen to hear from candidates with experience managing relationships for other leading technology vendors. We can provide Cisco-specific training; what matters most is your ability to drive vendor success, commercial growth and partner engagement.
Key Responsibilities
- Act as the primary relationship owner for Cisco, building strong partnerships with vendor stakeholders and representing Westcon-Comstor at key meetings and events.
- Develop and execute business plans that drive revenue, profitability and market growth across Cisco's Lifecycle and Customer Experience portfolio.
- Lead initiatives relating to Cisco's Lifecycle Incentive (LCI) 2.0 programme, maximising partner participation, programme adoption and commercial return.
- Work cross-functionally with sales, partner management and technical teams to drive pipeline development and business performance.
- Increase awareness and adoption of vendor programmes, tools and incentives across both internal teams and channel partners.
- Identify new growth opportunities through targeted campaigns, account planning and partner engagement activities.
- Support partner development through enablement, certifications, rebates and programme participation.
- Monitor business performance, maintain accurate forecasting and provide regular reporting to internal and vendor stakeholders.
- Ensure compliance with vendor requirements, programme governance and responsible management of marketing and incentive funds.
What We're Looking For
- Proven experience in a Vendor Manager, Vendor Success Manager, Vendor Business Manager, Partner Manager, Alliance Manager, Channel Manager or similar role.
- Experience working with technology vendors within a distributor, reseller, vendor or channel environment.
- Strong commercial acumen with a track record of driving revenue growth and business performance.
- Excellent relationship-building, stakeholder management and influencing skills.
- Experience developing and executing business plans and growth strategies.
- Strong organisational, forecasting and reporting capabilities.
- Experience working with Cisco or a similar enterprise technology vendor.
- Understanding of lifecycle services, customer success, partner incentives, rebates or recurring revenue programmes.
- Familiarity with multi-vendor IT distribution and channel ecosystems.
- Experience managing marketing development funds (MDF) and vendor-funded initiatives.
Why Join Us?
This is an excellent opportunity to take ownership of a strategically important vendor relationship within a leading global technology distributor. You'll have the chance to drive growth in a high-value area of Cisco's business, work closely with industry-leading partners, and make a tangible impact on revenue, profitability and partner success.
Please note: Cisco experience is not essential. We welcome applications from candidates with strong vendor management experience gained with other technology vendors who can demonstrate commercial success, stakeholder engagement and a passion for developing strategic partnerships.
About Us
Westcon-Comstor is a global technology distributor specialising in cybersecurity, networking, and hybrid cloud solutions. As Growth Architects of the channel, we empower IT partners, vendors, and end customers to seize opportunities, unlock potential, and achieve scalable success.
Our core values - ambition, integrity, partnership, and accountability – guide how we work and inspire everything we do. We believe diversity drives creativity and innovation, which is why we’re dedicated to creating an inclusive environment where every voice is heard, every perspective matters, and every team member can thrive.
Join us and be part of a team that’s shaping the future of technology across the channel.
What we offer
An inclusive and supportive work environment where diversity is celebrated.
Opportunities for professional growth, learning, and career development.
Flexible working arrangements, health insurance, and other benefits to support your wellbeing.
A culture of collaboration, innovation, and accountability.
Commitment to diversity & inclusion
We are an equal opportunity employer and value diversity in our workforce. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, disability, sexual orientation, or any other protected characteristic. Equity is at the heart of all our departments and roles.
If you need reasonable adjustments during the recruitment process, please let us know.
Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.
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