At a Glance
- Tasks: Manage key retail accounts and drive revenue growth through data analysis and relationship building.
- Company: Join Westcoast Limited, a leading IT distributor with a focus on teamwork and innovation.
- Benefits: Enjoy 25 days holiday, employee perks, and comprehensive wellbeing support.
- Why this job: Dive into the IT industry and develop your skills in a dynamic environment.
- Qualifications: Experience in retail account management and strong analytical skills are essential.
- Other info: Great opportunities for training and career growth await you!
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Retail Account Manager role at Westcoast Limited.
At Westcoast, we take pride in distributing some of the most renowned global IT brands to resellers, retailers, and organizations across the UK and beyond. As an innovative and inclusive company, we thrive on teamwork and the diverse talents of our people. We invite you to turn your passion into a rewarding career with us!
The Job Role
As Retail Account Manager you will work closely with the Account Director and the wider retail team in delivering a high‑level service to our major retail accounts. You will be responsible for managing key brands into some of our largest retail customers; assisting in growing revenue & profit and managing product availability through forecast analysis. You will attend both customer and vendor meetings; analyse stock and sales information as well as retailer forecasts, present performance data, make order recommendations to both external customers and Westcoast product managers while strengthening Westcoast’s relationship with our key retail partners and growing the portfolio of brands that we supply.
Your Day‑to‑Day Responsibilities Will Include
- Work collaboratively with appropriate vendor/retail contacts
- Conduct & contribute to retailer/vendor meetings
- Monitor weekly stock and sales
- Develop and maintain reporting tools to track and enhance inventory flow
- Maximise profitability
- Manage, implement and analyse all promotional activity
- Manage the delivery of any pre‑agreed performance KPIs with the retail accounts, putting corrective measures in place as required
- Manage and co‑ordinate the set‑up of new products and price updates to existing products
- Manage the launch of new ranges ensuring 100% product availability
- Build and maintain client relationships
Who we’re looking for
To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas:
- Background in retail account management, category management or FMCG account management essential
- Good understanding of supply chain & logistics in a retail environment
- Commercially minded with excellent communication skills
- Analytical – able to spot trends and draw conclusions from data and make stock recommendations
- Excellent interpersonal skills with an ability to develop strong business relationships
- Able to work effectively under pressure and with changing priorities and workload
- Able to negotiate with customers, vendors, and internal stakeholders
- Excellent attention to detail
- Advanced Excel skills
- Ideally a full driver’s licence
What’s in It for You?
- Growth Opportunities – training and development to help you reach your full potential, including funded apprenticeships, work‑based studies, and professional qualifications.
- Generous Benefits Package – 25 days holiday, employee referral bonuses, perks and discounts.
- Wellbeing Support – Westcoast Wellbeing services including mental health counseling, virtual GP services, physiotherapy, life insurance, eye care schemes and more.
- Community & Connection – social and charitable events throughout the year, fostering a strong sense of belonging.
What’s Next?
If you’re ready to join a company that values its people and rewards success, click apply to start the quick application process (5–6 minutes). Please note: due to the high volume of applications, we may not be able to provide individual feedback for every candidate. If you don’t hear from us within 14 working days, we’ve moved forward with other applicants for this role, but we encourage you to explore future opportunities with us.
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Sales and Business Development
Industries
- IT Services and IT Consulting
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Retail Account Manager employer: Westcoast Limited
Contact Detail:
Westcoast Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Retail Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Westcoast Limited and its key retail accounts. Show us that you understand our business and how you can contribute to growing revenue and managing product availability.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in retail account management and how it aligns with the role. Highlight your analytical skills and ability to build strong relationships with clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we love seeing applications come directly from motivated candidates like you. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Retail Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Account Manager role. Highlight your experience in retail account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the IT industry. Share specific examples of how you've successfully managed accounts or improved relationships with clients in the past.
Show Off Your Analytical Skills: Since the role involves analysing stock and sales data, make sure to mention any experience you have with data analysis. We love candidates who can spot trends and make informed recommendations based on their findings!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Westcoast Limited
✨Know Your Brands
Before the interview, do your homework on the key brands that Westcoast distributes. Understand their market position, recent news, and how they fit into the retail landscape. This will show your genuine interest and help you discuss how you can contribute to managing these brands effectively.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with data analysis and stock management. Bring examples of how you've used data to make informed decisions in previous roles. Highlight any tools or methods you’ve used to track inventory flow and sales performance.
✨Demonstrate Relationship Building
Since the role involves building strong relationships with clients and vendors, think of specific instances where you've successfully developed partnerships. Be ready to share how you approach relationship management and what strategies you use to maintain those connections.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities under pressure. Prepare for scenarios related to stock shortages or vendor negotiations. Think through your responses and be ready to explain your thought process and the outcomes of your actions.