At a Glance
- Tasks: Manage customer orders from receipt to delivery, ensuring smooth operations.
- Company: Join a dynamic team in the IT sector with a focus on operations.
- Benefits: Enjoy 25 days holiday, wellbeing support, and growth opportunities.
- Other info: Participate in social events and enjoy a supportive workplace culture.
- Why this job: Gain valuable experience in supply chain while working in a hybrid environment.
- Qualifications: Strong communication skills and attention to detail; Excel knowledge preferred.
The predicted salary is between 12 - 15 € per hour.
Working Pattern: This is a 4‑day contract role, with working days scheduled across Friday, Saturday, Sunday, and Monday.
Working Hours:
Friday and Monday: 8:00 am – 5:00 pm or 8:45 am – 5:45 pm
Saturday and Sunday: 9:00 am – 3:00 pm (working from home)
This role offers a hybrid working arrangement, with remote working in place on Saturdays and Sundays.
What is the role?
Working with a dedicated set of accounts you will take a customer‑focused approach to managing all orders - from receipt through to shipment and delivery - ensuring we deliver maximum fulfilment at minimal operational cost. You will be an individual who takes an analytical and methodical approach, ideally with strong operational experience gained within a sales support, operations, or administrative environment. The role provides an excellent opportunity for an individual to develop an understanding of the IT sector with particular emphasis on operations and supply chain.
Your Day‑to‑Day Responsibilities:
- Managing the customer order process from receipt of order through to shipment and delivery
- Arranging deliveries and ensuring all are compliant with the specifications of the customers’ DC
- Stock Management – Liaising with product management and re‑allocating stock to ensure max. fill rate
- Resolving delivery problems and communicating any delays to the customer DC’s
- Communicating stock availability and lead time information to customers
- Resolving customer queries and complaints quickly and courteously
- Reporting on customer stock and sales
- Supporting the External Account Managers
- Undertaking ad hoc company projects as required
Skills:
- Proactive, commercially minded individual with excellent communication skills.
- Motivated and proactive, able to work under pressure both independently and as part of a team.
- Strong interpersonal skills with an ability to develop strong business relationships.
- Able to work effectively under pressure and with changing priorities and workload.
- Excellent attention to detail.
- Advanced Excel skills.
- Experience or knowledge of supply chain/logistics would be beneficial.
Benefits:
- Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work‑based studies, or professional qualifications, we’ve got you covered.
- Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts. (Theale only – New fully equipped gym available 24/7).
- Wellbeing Support: Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.
- Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.
Part-Time Operations Coordinator in Reading employer: Westcoast Limited
As a Part-Time Operations Coordinator at our company, you will thrive in a supportive and dynamic work environment that prioritises employee growth and wellbeing. With a generous benefits package, including 25 days of holiday and access to wellbeing services, you will have the opportunity to develop your skills in the IT sector while enjoying a hybrid working arrangement that promotes work-life balance. Join us in Theale, where a strong sense of community and connection is fostered through social and charitable events, making it an excellent place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Operations Coordinator in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their operations and supply chain processes so you can show off your knowledge and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interpersonal abilities, try mock interviews with friends or family to get comfortable discussing your experiences and how they relate to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Part-Time Operations Coordinator in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Coordinator role. Highlight any relevant experience in sales support, operations, or administration, and don’t forget to showcase your analytical skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your customer-focused approach and how you can contribute to our team at StudySmarter.
Show Off Your Skills:We love seeing candidates who can demonstrate their skills! If you have advanced Excel skills or experience in supply chain/logistics, make sure to highlight these in your application.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Westcoast Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like managing customer orders and stock management. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since this role requires excellent communication, prepare examples of how you've effectively resolved customer queries or complaints in the past. Be ready to discuss how you can maintain strong business relationships, as this is crucial for success in operations.
✨Demonstrate Your Analytical Mindset
Highlight your analytical and methodical approach during the interview. Prepare to discuss specific instances where you’ve used these skills to solve problems or improve processes, especially in a sales support or operational context.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle delivery issues or stock management challenges. Think through potential situations beforehand and outline your thought process on how you would tackle them effectively.
