At a Glance
- Tasks: Identify and build relationships with resellers, promoting Microsoft Cloud offerings.
- Company: Join a leading Cloud Solution Provider recognised for excellence in the industry.
- Benefits: Enjoy 25 days holiday, wellness support, and a fully equipped gym.
- Other info: Dynamic team culture with training opportunities and community events.
- Why this job: Immerse yourself in the IT industry and grow with a top company.
- Qualifications: Sales experience in the IT channel and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Over the past decade, Westcoast Cloud has experienced substantial growth. The team now comprises over 70 members, and the company is recognised as a leading Cloud Solution Provider. Westcoast Cloud has been honoured multiple times with the Cloud Distributor of the Year award at the CRN UK Channel Awards, in addition to winning numerous CRN Marketing awards.
This position is offered on a hybrid basis, allowing work from our modern offices in Theale, Reading (near M4 Junction 12), which feature ample parking and are conveniently located near Theale Train Station.
You’ll play a key part in the growth of the Westcoast Cloud business, through identifying new reseller opportunities across the UK and Ireland. You’ll open and build the relationship with existing resellers, qualifying the opportunities and seeing them through the Westcoast Cloud expertise and offerings, as well as assisting your team in helping them accelerate Microsoft’s Partner Offerings. You’ll visit customer sites for meetings, presenting the full range of Cloud products and services – selling the benefits, running training bootcamps, lunch and learns and attending our range of events.
As the main point of contact for our Surestep ambassadors, yourself and your team will be expected to deliver a high level of customer service when supporting them with queries and issues and going above and beyond to provide support where and when necessary.
You’ll need some previous experience selling within the IT channel, either at a distributor or reseller, ideally with experience with either Microsoft or Cloud. You’ll have a track record in new business development, as well as a drive to succeed in a fast‑paced, hard‑working environment.
Your Day‑to‑Day Responsibilities Will Include:
- Qualify Partner opportunities and build relationships with our Partners.
- Manage a team responsible for our Microsoft Surestep offerings.
- Maintain a high degree of customer services for all Partners and your team keeping on top of queries and adhere to all service management principles.
- Take ownership of Partner challenges and be proactive when dealing with Partners.
- Signpost effectively and efficiently within the cloud team and to other parts of the business.
- Assist in creating business plans.
- Visiting customer sites for meetings/presentations to promote Microsoft offerings.
- Monitor progress against customer SLA’s to ensure customer service levels are achieved.
- Record activities on CRM.
- Maintain & develop technical skills/Certifications as required.
Is this the role for you?
To be successful in this role you will have some of the following skills and experience and the desire to develop in other areas:
- A track record in sales, with experience selling in the IT channel (distributor or reseller).
- Passionate about software and delivering excellence.
- An excellent communicator and relationship builder, including excellent presentation skills.
- Ability to adapt your approach to support both skilled and unskilled users.
- Ability to adapt to changing situations with confidence and professionalism.
- Entrepreneurial and ambitious – driven to succeed.
- Excellent problem‑solving skills, able to learn and apply past experiences to situations.
- Embraces collaboration and celebrates success.
- A willingness to learn and committed to your own personal development.
- Willingness to travel in the UK and Ireland.
What’s in It for You?
This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company.
Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work‑based studies, or professional qualifications, we’ve got you covered.
Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts. (Theale only – New fully equipped gym available 24/7).
Wellbeing Support: Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.
Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.
Microsoft Surestep Manager in Reading employer: Westcoast Limited
Westcoast Cloud is an exceptional employer, offering a dynamic work environment in Theale, Reading, where employees can thrive in a hybrid setting. With a strong focus on personal development through training and professional qualifications, alongside a generous benefits package including 25 days of holiday and wellbeing support, the company fosters a culture of collaboration and community, making it an ideal place for those looking to grow their careers in the IT industry.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Surestep Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from Westcoast Cloud or any other company, be ready to talk about your experience and what you can bring to the table. We want to hear your story, so make it engaging and memorable!
✨Tip Number 3
Follow up after meetings! If you’ve had a chat with someone, drop them a quick email thanking them for their time and reiterating your interest in the role. It shows initiative and keeps you fresh in their minds. We love a proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Westcoast Cloud team. Let’s get you in the door!
We think you need these skills to ace Microsoft Surestep Manager in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Microsoft Surestep Manager role. Highlight your experience in sales within the IT channel and any relevant achievements that showcase your ability to build relationships and drive business growth.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about this role and how your skills align with our needs. Use specific examples from your past experiences to demonstrate your problem-solving abilities and customer service focus.
Showcase Your Communication Skills:Since this role involves a lot of interaction with partners, make sure to highlight your excellent communication and presentation skills. We want to see how you can adapt your approach to different audiences, so include examples of successful presentations or training sessions you've led.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Westcoast Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of Microsoft products and Cloud solutions. Familiarise yourself with Westcoast Cloud's offerings and recent achievements, like their awards. This will show that you're genuinely interested and prepared.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences in the IT channel. Be ready to share specific examples of how you've successfully built relationships with resellers and qualified opportunities. Highlight your problem-solving skills and how you've overcome challenges in past roles.
✨Practice Your Presentation
Since you'll be presenting to customers, practice your presentation skills. Consider doing a mock presentation about a Microsoft offering or a Cloud product. This will help you feel more confident and demonstrate your communication abilities during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. Inquire about the team dynamics, growth opportunities, and how success is measured. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
