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- Tasks: Support client operations with tech needs and manage small to medium projects.
- Company: WSH, a leader in catering and hospitality with exciting brands.
- Benefits: Birthday off, enhanced pension, life assurance, and discounts on shops and experiences.
- Why this job: Join a dynamic team and make a real impact in diverse environments.
- Qualifications: Experience in tech within catering, strong communication, and organisational skills.
- Other info: Flexible hours, travel opportunities, and bespoke training for career growth.
The predicted salary is between 35000 - 45000 £ per year.
WSH is the parent company for leading brands operating in the catering and hospitality sectors. Our brands operate in diverse sectors, including:
- Public spaces – such as the Science Museum, St Pancras Champagne bar and Dublin Zoo
- Workspaces – from power stations to investment banks
- Education – primary schools, secondary schools, colleges and universities
Our central support office provides financial, HR, IT, Supply Chain and other administrative services to the group companies each of whom retains its own personality and who operate across a number of catering and hospitality markets. Recent acquisitions provide the group with new opportunities and include prestigious locations such as Musee Du Louvre in Paris and partnerships with established chefs such as Claus Meyers in Denmark.
Reporting to the Operations Technology Manager, the Regional Technology Partner will be responsible for supporting client operations and sales teams with technological requirements and small to medium sized projects. Operating within a designated region, but supporting other regions when necessary, you will work with various teams to ensure the technology within the client locations is scoped and implemented correctly, and work to iron out any issues with various 3rd parties and suppliers. As part of the Customer Technology Team, you will support your colleagues as they will in turn support you with the various projects.
Key accountabilities include:
- Liaising and supporting client operations with technology requirements and small projects.
- Using your organisational skills, you will help create action plans and follow them through to successful completion with the team.
- Recommend company approved technology solutions to clients and the operational teams.
- Working with the Customer Technology Team to follow and implement technology strategy.
- Work closely with technology partners/suppliers.
- Work with the Customer Technology Team to support the operational colleagues with technology within the client sites.
- Work with contractors to ensure that technology solutions installed are to the required specification and standard.
- Ensure that all implementations are carried out within health and safety guidelines and client restrictions.
- Support the opening/mobilisation of new contracts with technology requirements.
- Travel to client sites as and when needed.
Qualifications:
- Experience of working with technology within a contract catering environment
- Comfortable with working in a customer-facing environment and adopting a customer service driven approach
- Good organisational skills, with good attention to detail and a responsible manner
- Able to communicate clearly and confidently both verbally and written
- Ability to explain technology to non-technology minded people in a simple and concise manner.
- Ability to manage time effectively.
- Good working knowledge of Microsoft Office products
- Experience of working within a team to deliver business objectives
- Strong attention to deadlines and customer success initiatives
- Excellent presentation skills
- A flexible approach to working hours and prepared to travel when needed
And in return, we offer:
- Plus your birthday off
- Enhanced pension
- Life Assurance cover
- Discounts available on the high street shops, holidays, gyms and cinemas
- Enhanced maternity leave
- Secondary Carer leave
- Wedding/Commitment day leave
- Bespoke training and development, including apprenticeships
Regional Technology Partner in London employer: Westbury Street Holdings
Contact Detail:
Westbury Street Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Technology Partner in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its technology solutions. Be ready to discuss how your skills align with their needs, especially in a customer-facing role. Show them you’re not just another candidate, but someone who understands their business.
✨Tip Number 3
Practice your communication skills! Since you'll be explaining tech to non-tech folks, make sure you can break down complex ideas into simple terms. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Regional Technology Partner in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Technology Partner role. Highlight any experience in technology within a contract catering environment, as well as your customer service skills.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed technology projects or supported client operations in the past.
Show Off Your Communication Skills: Since you'll be explaining tech to non-tech folks, make sure your application showcases your ability to communicate clearly and confidently. Use straightforward language and avoid jargon where possible.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Westbury Street Holdings
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technology solutions relevant to the role. Brush up on how these technologies can be applied in a contract catering environment, and be ready to discuss specific examples of how you've used them in past roles.
✨Showcase Your Organisational Skills
Prepare to talk about your experience with creating action plans and managing projects. Think of a few examples where your organisational skills led to successful project completions, especially in a customer-facing context.
✨Communicate Clearly
Practice explaining complex technology concepts in simple terms. You might be asked to demonstrate this skill during the interview, so think of ways to break down tech jargon for non-tech-savvy clients or colleagues.
✨Be Ready to Discuss Teamwork
Since collaboration is key in this role, come prepared with stories that highlight your ability to work within a team. Focus on how you’ve supported colleagues and contributed to achieving business objectives in previous positions.