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- Tasks: Provide efficient and confidential administrative support in a friendly healthcare setting.
- Company: Join a welcoming teaching practice in the heart of Bristol.
- Benefits: Part-time hours, supportive team, and opportunities for continuous training.
- Other info: Flexible role with potential for senior positions and career growth.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Previous administration experience and excellent MS Office skills required.
The predicted salary is between 24000 - 30000 ÂŁ per year.
We have the opportunity for an administrator to join our friendly and forward‑thinking team. The part‑time hours available are 22.5 hrs per week, consisting of 7.5 hour days. The main responsibilities of the post‑holder will be to provide efficient, comprehensive and confidential administrative services to the practice. The exact role will depend on the successful candidate’s availability and experience. Senior roles are available and the roles would suit candidates with previous administration experience in a healthcare setting.
About us: We are a friendly teaching practice providing primary care services in Bristol. We strive to provide an excellent clinical and administrative service to our patients with our hardworking team. We are located in the centre of Westbury on Trym in a new purpose‑built building serving our community, currently with around 12,000 patients registered. Westbury On Trym is situated in the heart of Northwest Bristol, a beautiful area of the city for families and professionals, with an above‑average elderly population, giving the practice an interesting mix. It is a lovely place to live and work if you are considering moving to the area. The premises are owned by the partnership and are modern, purpose‑built and inviting to staff and patients alike. You will be supported by our excellent reception manager and the whole practice team is here to help. There is a strong team ethos within the practice, which is very important to the partners. Continuous training and development are encouraged. We are committed to a patient‑centred methodology and have an open and friendly approach, working well as a team to offer a full range of primary care services to patients.
Job responsibilities:
- To provide high quality secretarial support to the GPs and health professionals, including typing letters, reports, patient referrals, minutes, and memorandums accurately.
- Monitor email inboxes regularly and ensure that emails are responded to in a timely manner.
- Liaise and arrange meetings as required, attend meetings, and take minutes.
- Assist in the completion of medical/insurance records and private fee letters.
- Log any incoming non‑NHS work and raise invoices for any non‑NHS work that incurs a fee, checking payments and processing accordingly.
- Liaise with clinicians, patients, and colleagues throughout the completion of any non‑NHS work.
- Complete subject access reports as requested and ensure non‑NHS work is completed within specified time frames, reporting to management if there are any reasons why it cannot be completed.
- Communicate with other health care professionals to ensure seamless patient care.
- Engage with patients in a friendly and professional manner while actively listening to their requests.
- Provide additional cover for members of the administration team during periods of sickness and annual leave wherever possible.
- Support the practice with patient recalls.
- Flexibility to complete ad‑hoc duties as and when required across all services.
- Make and receive internal and external telephone calls from staff, patients, and external agencies, ensuring messages received are appropriately signposted and actioned.
- Be flexible in the role to work/cover other roles to support the demand of the services.
- Be fully conversant with all local policies and procedures and adhere to them.
- Ability to produce clinical letters and undertake audits as directed by the management team.
- Work additional hours as the business requires, including urgent reception cover and vaccination clinic cover during peak times, such as flu season.
Qualifications: Excellent MS Office skills (Excel).
Administrator employer: Westbury on Trym Primary Care Centre
Contact Detail:
Westbury on Trym Primary Care Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for an admin role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the practice. Familiarise yourself with their values, services, and community involvement. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on common questions for admin roles and think about how your previous experience aligns with what they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our friendly team and ready to contribute to our patient-centred approach.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight any previous admin experience, especially in healthcare, and showcase your skills in MS Office. We want to see how you can bring value to our friendly team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you're excited about joining us and how your experience aligns with our patient-centred approach. Keep it friendly and professional, just like our practice!
Showcase Your Team Spirit: We love a strong team ethos here at StudySmarter! In your application, mention any experiences where you've worked well in a team or supported colleagues. It’s all about collaboration, so let us know how you fit into that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Westbury on Trym Primary Care Centre
✨Know Your Stuff
Before the interview, make sure you’re familiar with the job description and the responsibilities listed. Brush up on your MS Office skills, especially Excel, as this is crucial for the role. Being able to discuss how your previous experience aligns with the tasks mentioned will show that you’re a great fit.
✨Show Your Team Spirit
Since the practice values a strong team ethos, be prepared to talk about your experiences working in a team. Share examples of how you’ve collaborated with others in previous roles, especially in a healthcare setting. This will demonstrate that you understand the importance of teamwork in providing excellent patient care.
✨Be Ready for Scenarios
Think about potential scenarios you might face in the role, such as handling patient queries or managing multiple tasks at once. Prepare to discuss how you would approach these situations. This shows that you can think on your feet and are ready to tackle the challenges of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your interest in the position but also helps you determine if the practice is the right fit for you.