At a Glance
- Tasks: Provide a warm welcome and support admin tasks in a friendly nursing home environment.
- Company: A caring nursing home focused on excellent customer service and community.
- Benefits: Competitive pay, ongoing training, free uniform, and workplace pension.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference by creating a welcoming atmosphere for residents and visitors.
- Qualifications: GCSE education, strong communication skills, and admin experience preferred.
The predicted salary is between 27360 - 29120 £ per year.
Salary: £13.00 to £14.00 per hour, depending on experience
Hours: 40 per week
Location: The Gardens Nursing Home, Falcondale Road, Westbury-on-Trym, Bristol, BS9 3JH
We are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills.
About the Role as the Admin Assistant
As the Admin Assistant, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home. You will be driven by a real passion for providing excellent customer service. You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home management team with administrative activities which focus on providing excellent customer service throughout the Home.
Responsibilities
- Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the company values at all times.
- Ensure the reception area and areas around the home are well maintained and welcoming.
- Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
- Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
- Support the Admin Manager with their duties and cover when they are on annual leave.
Education, Skills and Experience
- We are looking for someone with a naturally warm, friendly, sensitive and approachable nature with confidence in their abilities.
- The ideal candidate will be an excellent listener with strong written and verbal communication skills as well as being computer literate and able to use IT systems.
- Educated to GCSE level or higher.
- Experienced in working in an admin/reception capacity.
- Experienced in working in a commercial mindset.
- Able to maintain professional composure at all times.
- Action orientated with a passion for working in an effective and timely manner.
Benefits
- Comprehensive induction programme
- Ongoing training and development
- Workplace pension
- Eligible for Blue Light Card
- Free DBS
- Free Uniform
Admin Assistant in Bristol employer: Westbury Care Ltd
At The Gardens Nursing Home, we pride ourselves on fostering a warm and supportive work environment where every team member is valued. As an Admin Assistant, you will not only play a crucial role in creating a welcoming atmosphere for residents and visitors but also benefit from ongoing training and development opportunities, ensuring your professional growth. Located in the heart of Westbury-on-Trym, Bristol, our home offers a unique chance to make a meaningful impact while enjoying a comprehensive benefits package, including a workplace pension and eligibility for the Blue Light Card.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in Bristol
✨Tip Number 1
First things first, make sure you research the company and its values. When you walk in for that interview, show them you understand their mission and how your warm, friendly nature fits right in. It’s all about making that personal connection!
✨Tip Number 2
Practice your 'meet and greet' skills! Role-play with a friend or family member to nail that first impression. Remember, you want to come across as approachable and confident, so don’t shy away from showing your personality.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you’re genuinely interested in the role and the team. Think about what it means to provide excellent customer service and how you can contribute to that in the Nursing Home.
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. And remember, if you’re keen on this role, apply through our website for a smoother process!
We think you need these skills to ace Admin Assistant in Bristol
Some tips for your application 🫡
Show Your Warmth:Since we're looking for someone with a naturally warm and friendly nature, make sure your application reflects that! Use a friendly tone and share experiences that highlight your approachable personality.
Highlight Communication Skills:Strong written and verbal communication skills are key for this role. In your application, give examples of how you've effectively communicated in previous jobs or situations, especially in admin or customer service roles.
Tailor Your Experience:Make sure to tailor your application to the specific responsibilities mentioned in the job description. If you've had experience in a similar admin or reception role, shout about it! Show us how you can be the 'face of the home'.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Westbury Care Ltd
✨Show Your Warmth
As an Admin Assistant, your friendly and approachable nature is key. During the interview, make sure to smile and engage warmly with your interviewer. This will help demonstrate that you embody the qualities they’re looking for.
✨Communicate Clearly
Strong verbal and written communication skills are essential for this role. Practice answering common interview questions clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in past roles.
✨Demonstrate Customer Service Passion
Since the role focuses heavily on customer service, be ready to share specific instances where you went above and beyond for a customer. This shows that you understand the importance of putting the customer first, which is a core value for the position.
✨Prepare for Administrative Scenarios
Expect questions related to administrative tasks and IT systems. Brush up on your computer skills and be prepared to discuss how you’ve handled administrative duties in previous jobs. Showing confidence in your abilities will go a long way!
