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- Tasks: Lead a compassionate team providing person-centred care for adults with complex needs.
- Company: Join Westbrook Care Ltd, a supportive and innovative care provider.
- Benefits: Enjoy a competitive salary, performance bonuses, and enhanced annual leave.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in care management and a Level 5 Diploma in Leadership required.
- Other info: Opportunities for ongoing training and career progression in a dynamic environment.
The predicted salary is between 29000 - 34000 £ per year.
We are seeking a dedicated and experienced Registered Manager to oversee our high-quality supported living services for adults with autism, mental health needs, learning disabilities, and complex behaviours. You will be responsible for ensuring the delivery of safe, effective, person-centred care in accordance with CQC regulations and best practice guidelines. As the Registered Manager, you will lead the service with integrity, drive and compassion ensuring compliance, safeguarding, and quality standards are consistently met or exceeded.
Main duties of the job
- Regulatory and Compliance
- Safeguarding and Risk Management
- Staff Management and Development
- Client Care and Family Engagement
At Westbrook Care Ltd, we are more than just a provider of supported living services; we are a beacon of hope and a source of unwavering support for those often deemed hard to place. Our mission is to offer compassionate, specialised care for individuals with autism, mental illness, learning disabilities, and other complex needs.
Job responsibilities
- Hold and maintain registration with the Care Quality Commission (CQC).
- Ensure full compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and associated guidance.
- Prepare for and lead on CQC inspections and maintain a rating of Good or Outstanding.
- Maintain up-to-date knowledge of legislative, regulatory and policy developments relevant to the service.
- Lead and manage a multidisciplinary team to deliver person-centred support tailored to individual needs and outcomes.
- Promote a culture of openness, accountability, and continuous improvement.
- Ensure that services are responsive, inclusive, and adaptable to client needs.
- Monitor and evaluate service delivery against agreed KPIs and quality standards.
- Act as the Designated Safeguarding Lead for the service.
- Ensure timely reporting and robust management of safeguarding concerns, incidents, and complaints.
- Conduct regular risk assessments and implement appropriate control measures.
- Recruit, supervise and develop staff, ensuring full compliance with safer recruitment practices.
- Deliver staff supervisions, appraisals, and performance management.
- Identify training needs and ensure the workforce is skilled, supported, and compliant with mandatory requirements.
- Oversee assessments, support planning, reviews and transitions in partnership with clients, families, and professionals.
- Ensure support is outcome-focused, strengths-based and promotes independence.
- Build trusting relationships with families, commissioners and external professionals.
Person Specification
- In-depth understanding of CQC standards, safeguarding, MCA, DoLS and PBS principles.
- Strong leadership, communication, and problem-solving skills.
- Ability to lead with professionalism, emotional intelligence, and ethical integrity.
- Full UK driving licence and access to own vehicle.
- Working knowledge of Positive Behaviour Support (PBS), Active Support, or trauma-informed care.
Qualifications
- NVQ/QCF Level 5 Diploma in Leadership for Health & Social Care (or equivalent).
Experience
- Previous experience as a Registered Manager or Deputy Manager within a supported living or similar service.
- Experience supporting individuals with autism, challenging behaviour, or forensic backgrounds.
- Experience managing service transitions, new registrations, or service turnarounds.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £35,000 to £42,000 per annum (dependent on experience)
Registered Manager employer: Westbrook Care Ltd
Contact Detail:
Westbrook Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to care and be ready to discuss how your experience aligns with their mission. Show them you're not just looking for any job, but that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your past experiences, especially those that highlight your leadership and problem-solving abilities. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Registered Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Registered Manager role. Highlight your experience with CQC standards, safeguarding, and any relevant qualifications like the NVQ/QCF Level 5 Diploma. We want to see how your background aligns with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting individuals with autism and complex needs. Share specific examples of your leadership style and how you ensure person-centred care.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention your understanding of CQC regulations and your experience preparing for inspections. We love candidates who can demonstrate their commitment to quality standards!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Let’s get started on this journey together!
How to prepare for a job interview at Westbrook Care Ltd
✨Know Your CQC Standards
Make sure you brush up on the Care Quality Commission (CQC) standards before your interview. Being able to discuss how you’ve maintained compliance in previous roles will show that you’re not just familiar with the regulations, but that you can also lead a service that meets or exceeds them.
✨Showcase Your Leadership Skills
As a Registered Manager, strong leadership is key. Prepare examples of how you've successfully led teams, managed conflicts, and promoted a culture of continuous improvement. This will demonstrate your ability to inspire and develop staff while ensuring high-quality care.
✨Emphasise Person-Centred Care
Be ready to talk about your approach to person-centred care. Share specific instances where you tailored support to meet individual needs, engaged families, and built trusting relationships. This will highlight your commitment to delivering compassionate and effective care.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think through potential challenges you might face in the role, such as safeguarding concerns or service transitions, and prepare thoughtful responses that reflect your experience and ethical integrity.
