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For Companies At a Glance
- Tasks: Lead and grow a thriving dental practice while driving performance and efficiency.
- Company: Modern dental practice in Oxford with a strong patient base.
- Benefits: Competitive salary, clear career progression, and full training provided.
- Other info: Dynamic practice with modern equipment and a supportive team culture.
- Why this job: Make a real impact in a leadership role with growth opportunities.
- Qualifications: Experience in managing teams and driving performance in any fast-paced environment.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an exceptional Operations Manager to lead our modern, 11 surgery mixed NHS and private dental practice in Oxford. This isn’t a back-office role, it’s a genuine leadership position with real influence over how the practice runs, how the team performs, and how the business grows.
Dental experience? Great. But if you’ve led large teams and driven performance in business, healthcare, hospitality, finance or retail, we want to hear from you too. As we expand, there will be real opportunities to take on wider responsibility across additional sites, making this an excellent role for someone with ambition to grow with us.
Why This Role?
- £40,000–£50,000 salary, depending on experience
- Clear pathway to senior leadership as our group expands
- Full training and onboarding, no dental background required
- Modern, recently renovated practice with modern, up-to-date equipment.
About the Practice
- A large, established and busy practice in the heart of Cowley, Oxford, located in a shopping centre with great footfall, nearby parking and excellent transport links.
- 11-surgery mixed NHS and private practice, recently fully refurbished
- Services include Implants, Invisalign and Facial Aesthetics
- Fully digital systems including intraoral scanners and digital X-rays
- Strong, loyal patient base with consistent demand
The Role
You’ll take full ownership of the day-to-day running of the practice while driving performance, efficiency and growth.
- Lead, motivate and develop a large multidisciplinary team
- Drive performance through KPIs, targets and clear leadership
- Manage budgets, forecasting and overall financial performance
- Oversee HR processes including recruitment, onboarding, rotas and team development
- Manage payroll processes and ensure accuracy and timeliness
- Oversee dentist payments, ensuring correct calculations and coordination with finance
- Drive practice growth, identifying opportunities to increase revenue, improve patient flow and expand services
- Plan and oversee marketing initiatives (including digital and local campaigns) to attract new patients and increase treatment uptake
- Ensure full CQC compliance
- Take ownership of escalated patient complaints, resolving issues professionally
- Identify and implement improvements to systems, processes and performance
You Are:
- A confident, hands-on leader who leads from the front
- Experienced managing teams in a fast-paced environment
- Commercially sharp, comfortable with budgets, targets and strategy
- A natural communicator, able to build trust with staff and patients alike
- Calm under pressure and confident handling challenges
- Organised, proactive and focused on continuous improvement
Desirable (but not essential):
- Experience in dental, healthcare or another regulated environment
- Experience handling complaints or customer escalations
- Involvement in marketing or business development activities
What We Offer:
- £40,000–£50,000 salary, depending on experience
- A well-established, high-performing practice with strong foundations
- The opportunity to take real ownership and make a visible impact
- Clear career progression as our group continues to expand
Apply now — we’d love to hear from you.
Operations Manager in Oxford employer: Westbridge Dental Practice
Contact Detail:
Westbridge Dental Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental or healthcare sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the practice thoroughly. Understand their services, values, and recent developments. This will help you tailor your answers and show that you're genuinely interested in leading their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams and driven performance in previous roles. This is your chance to shine and demonstrate that you’re the hands-on leader they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our growing team.
We think you need these skills to ace Operations Manager in Oxford
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and driven performance in previous roles, whether that's in healthcare, hospitality, or any other fast-paced environment.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match our Operations Manager role. Use keywords from the job description to show us you’re the perfect fit for leading our dental practice.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express your passion for the role and how you can contribute to our practice's growth without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Westbridge Dental Practice
✨Know the Practice Inside Out
Before your interview, take some time to research the dental practice thoroughly. Understand their services, patient demographics, and recent developments. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Operations Manager, your leadership abilities are crucial. Prepare specific examples from your past experiences where you've successfully led teams, driven performance, or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about potential issues in a dental practice, such as managing patient complaints or improving team efficiency, and prepare your strategies for addressing them.
✨Demonstrate Your Commercial Acumen
Since the role involves managing budgets and driving growth, be prepared to discuss your experience with financial management. Highlight any relevant metrics or KPIs you've worked with in previous roles, and how you used them to achieve business objectives.