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- Tasks: Lead a dynamic dental practice, driving performance and growth while managing a talented team.
- Company: Thriving dental practice in Oxford with a modern approach and strong patient base.
- Benefits: Competitive salary, clear career progression, and full training provided.
- Other info: Join a supportive environment focused on continuous improvement and innovation.
- Why this job: Make a real impact in a leadership role with opportunities for growth across multiple sites.
- Qualifications: Experience in team management; dental background is a plus but not essential.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an exceptional Operations Manager to lead our modern, 11 surgery mixed NHS and private dental practice in Oxford. This isn’t a back-office role, it’s a genuine leadership position with real influence over how the practice runs, how the team performs, and how the business grows.
Dental experience? Great. But if you’ve led large teams and driven performance in business, healthcare, hospitality, finance or retail, we want to hear from you too.
As we expand, there will be real opportunities to take on wider responsibility across additional sites, making this an excellent role for someone with ambition to grow with us.
Why This Role?- £40,000–£50,000 salary, depending on experience
- Clear pathway to senior leadership as our group expands
- Full training and onboarding, no dental background required
- Modern, recently renovated practice with modern, up-to-date equipment.
- A large, established and busy practice in the heart of Cowley, Oxford, located in a shopping centre with great footfall, nearby parking and excellent transport links.
- 11-surgery mixed NHS and private practice, recently fully refurbished
- Services include Implants, Invisalign and Facial Aesthetics
- Fully digital systems including intraoral scanners and digital X-rays
- Strong, loyal patient base with consistent demand
You’ll take full ownership of the day-to-day running of the practice while driving performance, efficiency and growth.
- Lead, motivate and develop a large multidisciplinary team
- Drive performance through KPIs, targets and clear leadership
- Manage budgets, forecasting and overall financial performance
- Oversee HR processes including recruitment, onboarding, rotas and team development
- Manage payroll processes and ensure accuracy and timeliness
- Oversee dentist payments, ensuring correct calculations and coordination with finance
- Drive practice growth, identifying opportunities to increase revenue, improve patient flow and expand services
- Plan and oversee marketing initiatives (including digital and local campaigns) to attract new patients and increase treatment uptake
- Ensure full CQC compliance
- Take ownership of escalated patient complaints, resolving issues professionally
- Identify and implement improvements to systems, processes and performance
- A confident, hands-on leader who leads from the front
- Experienced managing teams in a fast-paced environment
- Commercially sharp, comfortable with budgets, targets and strategy
- A natural communicator, able to build trust with staff and patients alike
- Calm under pressure and confident handling challenges
- Organised, proactive and focused on continuous improvement
- Experience in dental, healthcare or another regulated environment
- Experience handling complaints or customer escalations
- Involvement in marketing or business development activities
- £40,000–£50,000 salary, depending on experience
- A well-established, high-performing practice with strong foundations
- The opportunity to take real ownership and make a visible impact
- Clear career progression as our group continues to expand
Apply now — we’d love to hear from you.
Operations Manager employer: Westbridge Dental Practice
Contact Detail:
Westbridge Dental Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental or healthcare sectors. Attend industry events or local meet-ups to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the practice thoroughly. Understand their services, values, and recent developments. This will help you tailor your answers and show that you're genuinely interested in leading their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams and driven performance in previous roles. We want to see how you can bring that energy to our practice!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and growing with us.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience and any relevant achievements in managing teams or driving performance.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our practice. Share specific examples of how you've led teams and improved operations in previous roles, and don’t forget to show your enthusiasm for the dental field!
Showcase Your Leadership Style: In your application, let us know about your leadership approach. We want to see how you motivate and develop teams, so share any strategies you've used to drive performance and foster a positive work environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to grow with us!
How to prepare for a job interview at Westbridge Dental Practice
✨Know Your Numbers
As an Operations Manager, you'll be expected to manage budgets and drive performance through KPIs. Brush up on your financial acumen and be ready to discuss how you've successfully managed budgets or improved performance in previous roles.
✨Showcase Your Leadership Style
This role is all about leading a large team, so be prepared to share specific examples of how you've motivated and developed teams in the past. Think about your leadership style and how it aligns with the practice's goals.
✨Understand the Practice's Needs
Research the dental practice and its services before the interview. Familiarise yourself with their patient base and any recent developments. This will help you demonstrate your genuine interest and how you can contribute to their growth.
✨Prepare for Scenario Questions
Expect questions about handling challenges, such as escalated patient complaints or managing underperformance. Prepare some scenarios from your past experience where you successfully navigated similar situations, showcasing your problem-solving skills.