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- Tasks: Join us as a Recovery Driver, helping customers in need with vehicle recovery and roadside assistance.
- Company: Westbourne Motors is the largest independent roadside breakdown specialist in Southern England.
- Benefits: Enjoy a competitive salary, bonus opportunities, and comprehensive training to kickstart your career.
- Why this job: Make a real impact by providing essential services while working in a dynamic and supportive environment.
- Qualifications: Must have a minimum of one year driving experience and a C1E license; training provided.
- Other info: Work on a four 'on' two 'off' rota, including weekends, with varied start/finish times.
The predicted salary is between 31000 - 42000 £ per year.
You: We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go ‘above and beyond’ to offer our customers a solution that really fits their needs. You will need to enjoy working with customers and be able to demonstrate a positive can do attitude and at times tolerance, sympathy and understanding. A minimum of one years driving experience in vehicles ABOVE 3500 kgs. Minimum of C1E licence grade or above. A technical background is an advantage but not essential as full training will be provided. A current digital tachograph card is essential and preference will be given to those that have achieved the required 35 hours of CPC training. All candidates are subject to CRB checks. The role: The role involves vehicle recovery following breakdown or accident and is primarily carried out within a 100 km radius working area, although at times you may be required to carry out longer recoveries to any UK destination. Our comprehensive induction training will cover all aspects of the role and will provide you with an Industry recognised basic level qualification. We attend breakdowns in all weathers so you need to be prepared to work outside and sometimes in difficult conditions to recover our customers. Day shift Recovery Drivers work on a four ‘on’ two ‘off’ rota which includes weekends, with a mix of start/finish times. Annual base salary of £31,000 for post holders with HGV C1 . Plus a range of excellent bonus opportunities which has the potential of adding a further £9,000+ per annum. Annual base salary of £32,000 for post holders with HGV C. Plus a range of excellent bonus opportunities which has the potential of adding a further £9,000+ per annum. Annual base salary of £33,000 for post holders with HGV C+E. Plus a range of excellent bonus opportunities which has the potential of adding a further £9,000+ per annum. The Company Westbourne are the largest independent roadside breakdown specialist inSouthern England. We have a passion for customer service and achieve this with great people and the latest equipment. Our services include: Vehicle Recovery for major failure or accident Roadside Repairs MobileTyreServices Mobile Fuel decontamination Workshop repairs after breakdown through our own network Onward Travel. JBRP1_UKTJ
WESTBOURNE MOTORS | Recovery Driver | swindon, wiltshire employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WESTBOURNE MOTORS | Recovery Driver | swindon, wiltshire
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Westbourne Motors values candidates who go 'above and beyond' for their customers, so share specific examples of how you've provided excellent service in challenging situations.
✨Tip Number 2
Familiarize yourself with the types of vehicles you will be recovering. Having a technical background is a plus, so if you have any experience with vehicle mechanics or recovery techniques, be ready to discuss that.
✨Tip Number 3
Prepare for questions about working in various weather conditions. Since the role involves attending breakdowns in all weathers, demonstrate your willingness and ability to work outside, even in difficult conditions.
✨Tip Number 4
Understand the importance of the digital tachograph card and CPC training. If you have completed the required 35 hours of CPC training, make sure to mention it, as this could give you an edge over other candidates.
We think you need these skills to ace WESTBOURNE MOTORS | Recovery Driver | swindon, wiltshire
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your experience in providing excellent customer service. Use specific examples that demonstrate your ability to go 'above and beyond' for customers, especially in challenging situations.
Showcase Driving Experience: Clearly outline your driving experience, particularly with vehicles over 3500 kgs. Mention your C1E license and any relevant training or certifications, such as your digital tachograph card and CPC training hours.
Demonstrate a Positive Attitude: In your application, convey your positive 'can do' attitude. Share instances where you have shown tolerance, sympathy, and understanding while working with customers, especially in difficult conditions.
Tailor Your CV: Customize your CV to align with the job description. Include any technical background or relevant experience, even if it's not essential, as it can set you apart from other candidates.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Show Your Customer Service Skills
Since the role emphasizes great customer service, be prepared to share specific examples of how you've gone above and beyond for customers in previous jobs. Highlight your ability to handle challenging situations with a positive attitude.
✨Demonstrate Your Driving Experience
Make sure to discuss your driving experience, especially with vehicles over 3500 kgs. If you have any relevant certifications or training, mention them to show that you're qualified for the role.
✨Prepare for Technical Questions
While a technical background isn't essential, it can be an advantage. Brush up on basic vehicle recovery techniques and safety protocols, as you may be asked about them during the interview.
✨Be Ready for Real-World Scenarios
Expect situational questions that assess how you would handle breakdowns in various weather conditions or difficult customer interactions. Think of past experiences where you demonstrated tolerance, sympathy, and understanding.
