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- Tasks: As a Roadside Vehicle Technician, you'll repair vehicles on-site and ensure customer safety.
- Company: Join Westbourne, a leading breakdown cover provider in Southern England with a focus on exceptional service.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a flexible 4-on-4-off shift pattern.
- Why this job: Be part of a passionate team that values customer service and offers growth opportunities.
- Qualifications: Minimum three years in a vehicle-based industry and a Full Category B Driving Licence required.
- Other info: Evening and weekend shifts are included; training for towing trailers is available.
The predicted salary is between 34000 - 38000 £ per year.
Job Description
Westbourne provides class leading breakdown cover across Southern England. Currently a leading provider in the UK market, with ambitious plans to grow, Westbourne prides itself on offering inspirational customer service with key benefits including:
- Rapid response to stranded motorists.
- Effective roadside repair with over 80% of cars fixed at the roadside.
- Reassurance Westbourne g…
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Roadside Vehicle Technician Nights employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Vehicle Technician Nights
✨Tip Number 1
Familiarise yourself with the latest diagnostic equipment and tools used in roadside repairs. Being knowledgeable about the technology will not only boost your confidence but also impress the hiring team at Westbourne.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether it's in an interview or a casual conversation. Westbourne values tailored service, so demonstrating your ability to connect with customers can set you apart.
✨Tip Number 3
Prepare for questions about handling challenging situations on the road. Think of examples from your past experience where you successfully resolved issues under pressure, as this aligns with Westbourne's ethos of rapid response.
✨Tip Number 4
Research Westbourne’s services and their approach to customer care. Understanding their mission and values will help you articulate how you can contribute to their goals during discussions.
We think you need these skills to ace Roadside Vehicle Technician Nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the vehicle-based industry. Emphasise any specific skills related to roadside repairs and customer service, as these are crucial for the Roadside Vehicle Technician role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work under pressure. Mention your experience with vehicle repairs and how you can contribute to Westbourne's ethos of repairing more cars than competitors.
Highlight Relevant Qualifications: If you have a Level 3 qualification in vehicle technology or similar, make sure to mention it. If you lack formal qualifications but have hands-on experience, explain this in your application to show your practical skills.
Show Enthusiasm: In your application, convey your enthusiasm for the role and the company. Westbourne values friendly and enthusiastic individuals, so let your personality shine through in your writing.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with vehicle repairs. Bring examples of past work or specific situations where you successfully diagnosed and fixed a problem at the roadside.
✨Emphasise Customer Service
Since Westbourne prides itself on inspirational customer service, share experiences where you went above and beyond for a customer. Highlight your ability to remain calm and friendly under pressure.
✨Demonstrate Flexibility and Adaptability
The role requires working in various conditions and locations. Be ready to talk about how you've adapted to changing circumstances in previous jobs, especially in challenging weather or emergency situations.
✨Know the Company and Its Values
Research Westbourne's services and ethos before the interview. Understanding their commitment to customer care and rapid response will help you align your answers with their values during the discussion.
