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- Tasks: Be the hero on the road, solving problems and delighting customers every day.
- Company: Join Westbourne, a family-run company with over 50 years in roadside breakdown services.
- Benefits: Enjoy a great work-life balance with 200+ days off, competitive salary, and fantastic perks.
- Why this job: If you love fixing things and want a dynamic role, this is your chance to shine!
- Qualifications: NVQ2 in Vehicle Maintenance or equivalent experience required; full driving licence essential.
- Other info: Work flexible hours and be part of a supportive team that values integrity and excellence.
The predicted salary is between 32000 - 44000 £ per year.
Join Westbourne, a company with over fifty years of experience in roadside breakdown. This is not your standard 9 to 5 role; it's a great job where no two days are ever the same. You will work using your own initiative, delighting customers rather than striving to please a service advisor. We seek the best fixers, the problem solvers, and those who go the extra mile to keep our customers mobile.
Our four days on, four days off shift pattern provides an excellent work-life balance, allowing you to enjoy over 200 days a year not working. If you're passionate about fixing things and enjoy being a hero on the road, this could be an exciting career path for you!
Our commitments:
- Basic Salary - £38,000 to £44,000
- OTE - £45,000 to £51,000
- Start and finish at home (paid from the moment you set off in your van to the moment you get home)
- Bring all of yourself to work; we provide the rest, including service van, full uniform, boots, and great equipment!
- 20 days holiday per year, increasing with length of service
- Up to 7% company pension contribution
- A family-run company treating you as a person, not a number
- Thousands of discounts through our Roadside Rewards Program
- In-house and ongoing training
- Career Progression
What will I be doing?
- Happy to work in all weathers and seasons, always fixing the customer first with professionalism and reassurance
- Great at diagnostics and thrive on the challenge of repair
- A good communicator, sharing knowledge and information in a way that customers understand
- A problem solver, happy to work on your own initiative, finding solutions and getting the job done
- The friendly face of Westbourne, delighting customers daily
What do I need?
- NVQ2 in Vehicle Maintenance and Repair, or equivalent OR a minimum of three years multi-make experience OR already employed as a Roadside Technician with at least two years experience
- Essential: a full category B driving licence, held for a minimum of five years
- Willingness to work flexible hours
Company Values:
- Together we are a family, supporting each other through laughter, tears, celebrations, and commiserations
- Sharing makes us stronger; we share ideas, expertise, news, and time
- Willing to go the extra mile and never settle for less
- Honesty and integrity always; have the courage to do the right thing
- Deliver excellence every time; listen to customers and pull out all the stops to make them feel happy
- Own challenges and find solutions; embrace change and keep it simple
- Committed to inspire success; lead from the front and use your passion to grow others
*conditions apply
Roadside Vehicle Technician - 4on4off shift in Eastbourne, East Sussex employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Vehicle Technician - 4on4off shift in Eastbourne, East Sussex
✨Tip Number 1
Familiarise yourself with the company values and culture at Westbourne. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially around teamwork and going the extra mile.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you successfully diagnosed and repaired vehicles under challenging conditions. This will highlight your initiative and ability to work independently.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn to gain insights into the role and company culture. This can help you tailor your approach and demonstrate your genuine interest in becoming part of their team.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to work varied hours. Emphasising your adaptability will show that you understand the demands of the role and are ready to meet them head-on.
We think you need these skills to ace Roadside Vehicle Technician - 4on4off shift in Eastbourne, East Sussex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair. Emphasise any diagnostic skills and problem-solving abilities, as these are key for the Roadside Vehicle Technician role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fixing vehicles and delighting customers. Mention your ability to work independently and your willingness to go the extra mile, aligning with the company's values.
Showcase Relevant Qualifications: Clearly list your NVQ2 in Vehicle Maintenance and Repair or equivalent qualifications. If you have multi-make experience or previous roadside technician roles, make sure to highlight these prominently.
Demonstrate Your Soft Skills: Include examples of your communication skills and how you've successfully interacted with customers in the past. This will show that you can deliver excellent service and handle challenges effectively.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled challenging repairs in the past. Highlight your ability to think on your feet and find solutions, as this role requires a proactive approach to diagnostics and repairs.
✨Demonstrate Your Customer Service Skills
Since you'll be the friendly face of the company, it's crucial to show that you can communicate effectively with customers. Share experiences where you've gone the extra mile to ensure customer satisfaction, as this aligns with the company's values.
✨Emphasise Your Flexibility and Initiative
This job isn't your typical 9 to 5, so express your willingness to work flexible hours and adapt to changing situations. Discuss times when you've taken the initiative to solve problems without waiting for direction.
✨Align with Company Values
Familiarise yourself with the company's values and be ready to discuss how you embody them. Whether it's teamwork, integrity, or delivering excellence, showing that you share their ethos will make you a strong candidate.
