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- Tasks: As a Roadside Technician, you'll fix vehicles on-site and ensure customer safety.
- Company: Join Westbourne, a leading breakdown cover provider in Southern England with a focus on customer service.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a supportive work environment.
- Why this job: Be part of a passionate team that values your skills and offers growth opportunities.
- Qualifications: Must have 3 years' experience in a vehicle-based role and a Full Category B Driving Licence.
- Other info: Flexible shifts include evenings and weekends; training provided for towing trailers.
The predicted salary is between 34000 - 42000 £ per year.
Job Description
Westbourne provides class leading breakdown cover across Southern England. Currently a leading provider in the UK market, with ambitious plans to grow, Westbourne prides itself on offering inspirational customer service with key benefits including:
- Rapid response to stranded motorists.
- Effective roadside repair with over 80% of cars fixed at the roadside.
- Reassurance Westbourne g…
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Roadside Technician employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician
✨Tip Number 1
Familiarise yourself with the latest diagnostic equipment and tools used in roadside repairs. Being knowledgeable about the technology will not only boost your confidence but also impress the hiring team at Westbourne.
✨Tip Number 2
Showcase your customer service skills during any interactions. Since Westbourne prides itself on inspirational customer service, demonstrating your ability to communicate effectively and empathetically with customers can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with various vehicle makes and models. Highlighting your versatility and problem-solving skills in diagnosing and repairing different types of vehicles will align well with Westbourne's ethos.
✨Tip Number 4
Understand the importance of safety in roadside assistance. Emphasising your commitment to customer safety and your ability to work efficiently under pressure will resonate with Westbourne's values and mission.
We think you need these skills to ace Roadside Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Roadside Technician at Westbourne. Familiarise yourself with their services and customer service ethos to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience in vehicle repair or roadside assistance. Mention specific skills or situations where you've successfully diagnosed and repaired vehicles, as this will resonate with what Westbourne is looking for.
Showcase Customer Service Skills: Since Westbourne prides itself on inspirational customer service, include examples of how you've provided excellent service in previous roles. This could be through direct interactions with customers or by going above and beyond to meet their needs.
Tailor Your Application: Make sure to customise your CV and cover letter for the position. Use keywords from the job description, such as 'roadside repairs', 'diagnostic equipment', and 'customer safety', to demonstrate that you are a perfect fit for the role.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with vehicle repairs. Bring examples of past work or specific situations where you successfully diagnosed and fixed a problem, as this will demonstrate your capability to handle roadside repairs effectively.
✨Emphasise Customer Service
Since Westbourne prides itself on inspirational customer service, be ready to share examples of how you've provided excellent service in previous roles. Highlight your ability to communicate clearly and reassure customers during stressful situations.
✨Demonstrate Flexibility and Adaptability
The role requires working in various conditions and locations. Discuss your willingness to work evenings, weekends, and in all weather conditions. Share any experiences that showcase your adaptability in challenging environments.
✨Understand the Company Ethos
Familiarise yourself with Westbourne's mission to repair more cars than competitors. During the interview, express your alignment with this ethos and how you can contribute to achieving this goal through your skills and dedication.
