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- Tasks: Help customers with vehicle recovery after breakdowns or accidents, working in various weather conditions.
- Company: Join Westbourne, the largest independent roadside breakdown specialist in Southern England.
- Benefits: Enjoy comprehensive training, flexible shifts, and a supportive team environment.
- Why this job: Make a real difference by providing essential services and solutions to customers in need.
- Qualifications: Must have at least three years of driving experience; technical background is a plus but not required.
- Other info: Shift patterns include 4on2off or Monday-Friday with alternate weekends.
The predicted salary is between 20000 - 28000 £ per year.
You are seeking candidates that always provide great customer service in a sometimes challenging environment, people that go 'above and beyond' to offer customers a solution that really fits their needs. You will need to enjoy working with customers and demonstrate a positive can-do attitude, as well as tolerance, sympathy, and understanding.
A minimum of three years driving experience is required. A technical background is an advantage but not essential as full training will be provided. All candidates are subject to CRB checks.
The role involves vehicle recovery following breakdown or accident and is primarily carried out within a 100 km radius working area, although at times you may be required to carry out longer recoveries to any UK destination. Our comprehensive induction training will cover all aspects of the role and will provide you with an industry-recognised basic level accreditation. We attend breakdowns in all weathers, so you need to be prepared to work outside and sometimes in difficult conditions to recover our customers.
The shift pattern for this role could be either 4 on 2 off or Monday to Friday with alternate weekends.
The Company: Westbourne are the largest independent roadside breakdown specialist in Southern England. We have a passion for customer service and achieve this with great people and the latest equipment.
Our services include:
- Vehicle Recovery for major failure or accident
- Roadside Repairs
- Mobile Tyre Services
- Mobile Fuel decontamination
- Workshop repairs after breakdown through our own network
- Onward Travel
Recovery Driver Trainee in Andover employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver Trainee in Andover
✨Tip Number 1
Familiarise yourself with the types of vehicles you might be recovering. Understanding the basics of vehicle mechanics can give you an edge during interviews and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with us. Whether it's through networking or during the interview process, showing that you can handle challenging situations with a positive attitude is key.
✨Tip Number 3
Be prepared to discuss your driving experience in detail. Highlight specific instances where you've had to navigate difficult conditions or provide assistance to others, as this will resonate well with our focus on customer service.
✨Tip Number 4
Research Westbourne and our services thoroughly. Knowing about our operations and values will not only help you in the interview but also demonstrate your genuine interest in becoming part of our team.
We think you need these skills to ace Recovery Driver Trainee in Andover
Some tips for your application 🫡
Highlight Customer Service Skills: Emphasise your experience in providing excellent customer service. Use specific examples that demonstrate your ability to handle challenging situations and go above and beyond for customers.
Showcase Driving Experience: Clearly state your driving experience, ensuring you meet the minimum requirement of three years. If you have any relevant qualifications or training, be sure to include those as well.
Demonstrate a Positive Attitude: In your application, convey your positive 'can do' attitude. Share instances where you've shown tolerance, sympathy, and understanding in difficult situations, especially in customer interactions.
Tailor Your CV: Make sure your CV is tailored to the Recovery Driver Trainee role. Highlight any technical skills or relevant experience, even if they are not essential, as this could set you apart from other candidates.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Showcase Your Customer Service Skills
Since the role requires a strong focus on customer service, be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to handle challenging situations with empathy and understanding.
✨Demonstrate a Positive Attitude
A positive 'can do' attitude is essential for this position. During the interview, convey your enthusiasm for the role and your willingness to tackle any challenges that may arise, especially when working in difficult conditions.
✨Discuss Your Driving Experience
With a minimum of three years driving experience required, be ready to discuss your driving history. Mention any relevant experiences that showcase your skills and reliability as a driver, particularly in varied weather conditions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. Inquire about the training process, shift patterns, and how the company supports its drivers in challenging situations. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
