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- Tasks: As a Recovery Driver, you'll provide exceptional customer service while assisting clients in need.
- Company: Join a dynamic team dedicated to delivering solutions and support in challenging situations.
- Benefits: Enjoy flexible hours and the chance to make a real difference in people's lives.
- Why this job: This role is perfect for those who thrive on helping others and enjoy a fast-paced environment.
- Qualifications: Must have at least one year of driving experience and a positive attitude.
- Other info: Ideal for individuals who love problem-solving and connecting with customers.
The predicted salary is between 24000 - 36000 £ per year.
You:
- We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go \’above and beyond\’ to offer our customers a solution that really fits their needs.
- You will need to enjoy working with customers and be able to demonstrate a positive can-do attitude and at times tolerance, sympathy, and understanding.
- A minimum of one year\’s driving experience in vehicles above 7.5T.
- C or C+E driving licence.
- A technical background is an advantage but not essential as full training will be provided.
- A current digital tachograph card is essential and preference will be given to those that have achieved the required 35 hours of CPC training.
- All candidates are subject to CRB checks.
The role:
- The role involves vehicle recovery following breakdown or accident and is primarily carried out within a 100 km radius working area, although at times you may be required to carry out longer recoveries to any UK destination.
- Our comprehensive induction training will cover all aspects of the role and will provide you with an industry-recognised basic level qualification.
- We attend breakdowns in all weathers so you need to be prepared to work outside and sometimes in difficult conditions to recover our customers.
- You will be offered a competitive salary package with a high basic wage coupled with a productivity bonus that means in excess of £40,000 per annum is achievable. (Base salary is based on driving licence category).
Shifts:
We operate a variety of shift patterns which can be discussed at interview, including:
- Night Recovery Drivers work on a \”4 on 4 off\” rota week which includes weekends.
- Recovery Drivers work on a \”4 on 2 off\” rota which includes weekends and various start/finish times.
- We also have some Monday-Friday positions.
The Company:
Westbourne are the largest independent roadside breakdown specialist in Southern England. We have a passion for customer service and achieve this with great people and the latest equipment.
Our services include:
- Vehicle Recovery for major failure or accident
- Roadside Repairs
- Mobile Tyre Services
- Mobile Fuel Decontamination
- Workshop repairs after breakdown through our own network
- Onward Travel.
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Recovery Driver employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver
✨Tip Number 1
Showcase your customer service skills during the interview. Think of specific examples where you went above and beyond for a customer, as this aligns perfectly with what we're looking for.
✨Tip Number 2
Demonstrate your driving experience by discussing any relevant certifications or training you've completed. This will help us see your commitment to safety and professionalism on the road.
✨Tip Number 3
Prepare to discuss how you handle challenging situations. We value candidates who can maintain a positive attitude and show empathy, so think of times when you successfully resolved conflicts or difficult customer interactions.
✨Tip Number 4
Research our company values and be ready to explain how they resonate with you. Showing that you understand our mission and culture will set you apart from other candidates.
We think you need these skills to ace Recovery Driver
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your experience in providing excellent customer service. Use specific examples that demonstrate how you've gone 'above and beyond' to meet customer needs.
Showcase Your Driving Experience: Clearly outline your driving experience, including the types of vehicles you've driven and any relevant certifications. Mention your ability to handle challenging situations on the road.
Demonstrate a Positive Attitude: In your application, convey your positive 'can do' attitude. Share instances where your optimism helped resolve a difficult situation or improved customer satisfaction.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the job listing to show that you are a perfect fit for the role.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Show Your Customer Service Skills
Be prepared to share specific examples of how you've gone above and beyond for customers in the past. Highlight situations where you demonstrated patience, understanding, and a positive attitude.
✨Demonstrate Your Driving Experience
Since a minimum of one year driving experience is required, be ready to discuss your driving history. Mention any relevant certifications or training that showcase your skills and reliability as a driver.
✨Emphasize Problem-Solving Abilities
Think of instances where you faced challenges while providing service and how you resolved them. Employers appreciate candidates who can think on their feet and find effective solutions under pressure.
✨Exude a Positive Attitude
Your demeanor during the interview matters. Approach the conversation with enthusiasm and a 'can do' attitude. This will reflect your suitability for a role that requires tolerance and understanding in challenging situations.
