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For Companies At a Glance
- Tasks: Provide exceptional customer service while recovering vehicles in various conditions.
- Company: Westbourne, the largest independent roadside breakdown specialist in Southern England.
- Benefits: Comprehensive training, industry-recognised certification, and a supportive team environment.
- Why this job: Join a passionate team and make a real difference for customers in need.
- Qualifications: Category C or C+E driving licence and a positive attitude towards customer service.
- Other info: Flexible shift patterns with opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
You:
- We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go \’above and beyond\’ to offer our customers a solution that really fits their needs.
- You will need to enjoy working with customers and be able to demonstrate a positive can do attitude and at times tolerance, sympathy and understanding.
- A category C or C+E driving licence is essential.
- A current digital tachograph card is also essential and preference will be given to those that have achieved the required 35 hours of CPC training.
- All candidates are subject to enhanced CRB checks.
The role:
- The role involves vehicle recovery following breakdown or accident and is primarily carried out within a 100 km radius working area, although at times you may be required to carry out longer recoveries to any UK destination.
- Our comprehensive induction training will cover all aspects of the role and will provide you with an industry recognised certification.
- We attend breakdowns in all weathers so you need to be prepared to work outside and sometimes in difficult conditions to recover our customers.
- This is a days and nights shift pattern with a rotating on-call rota pattern.
The Company
Westbourne are the largest independent roadside breakdown specialist inSouthern England. We have a passion for customer service and achieve this with great people and the latest equipment.
Our services include:
- Vehicle Recovery for major failure or accident
- Roadside Repairs
- MobileTyreServices
- Mobile Fuel decontamination
- Workshop repairs after breakdown through our own network
- Onward Travel.
Locations
Multi Skilled Recovery Driver in Rochester, Kent employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Recovery Driver in Rochester, Kent
✨Tip Number 1
Get to know the company! Research Westbourne and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you fit right in with their customer service ethos.
✨Tip Number 2
Practice your customer service scenarios. Think about times you've gone above and beyond for a customer. Be ready to share these stories in interviews to demonstrate your positive attitude and problem-solving skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Westbourne.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Multi Skilled Recovery Driver in Rochester, Kent
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We love candidates who go the extra mile, so share any stories where you’ve turned a challenging situation into a positive outcome for a customer.
Demonstrate Your Driving Credentials: Don’t forget to mention your driving licence and any relevant certifications like your digital tachograph card and CPC training. We want to see that you’re fully qualified and ready to hit the road!
Be Honest About Your Availability: Since this role involves shifts and on-call duties, be upfront about your availability. If you’re flexible and can handle working in all weather conditions, let us know – it’s a big plus for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Know Your Stuff
Make sure you’re familiar with the role of a Multi Skilled Recovery Driver. Brush up on your knowledge about vehicle recovery processes, customer service expectations, and the equipment used in the industry. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since the job revolves around providing excellent customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your positive attitude and problem-solving skills.
✨Prepare for the Environment
The role involves working in challenging conditions, so be ready to discuss how you handle stress and difficult situations. Think about times when you’ve had to work outside or in adverse weather and how you managed to stay focused and deliver great service.
✨Understand the Requirements
Familiarise yourself with the essential qualifications like the category C or C+E driving licence and the digital tachograph card. If you have completed the required 35 hours of CPC training, mention it! This shows you meet the criteria and are serious about the role.
