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- Tasks: Help customers by recovering vehicles after breakdowns or accidents, often in challenging conditions.
- Company: Join Westbourne, the largest independent roadside breakdown specialist in Southern England.
- Benefits: Enjoy comprehensive training, a supportive team, and the latest equipment to excel in your role.
- Why this job: Make a real difference in people's lives while developing valuable skills in a dynamic environment.
- Qualifications: Must have a category C or C+E driving licence and a current digital tachograph card.
- Other info: Flexible shift patterns with both day and night shifts, plus an on-call rota.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go 'above and beyond' to offer our customers a solution that really fits their needs.
You will need to enjoy working with customers and be able to demonstrate a positive can-do attitude and at times tolerance, sympathy and understanding.
A category C or C+E driving licence is essential. A current digital tachograph card is also essential and preference will be given to those that have achieved the required 35 hours of CPC training. All candidates are subject to enhanced CRB checks.
The role involves vehicle recovery following breakdown or accident and is primarily carried out within a 100 km radius working area, although at times you may be required to carry out longer recoveries to any UK destination. Our comprehensive induction training will cover all aspects of the role and will provide you with an industry recognised basic level qualification.
We attend breakdowns in all weathers so you need to be prepared to work outside and sometimes in difficult conditions to recover our customers. This is a days and nights shift pattern with a rotating on-call rota pattern.
The Company
Westbourne are the largest independent roadside breakdown specialist in Southern England. We have a passion for customer service and achieve this with great people and the latest equipment.
Our services include:
- Vehicle Recovery for major failure or accident
- Roadside Repairs
- Mobile Tyre Services
- Mobile Fuel decontamination
- Workshop repairs after breakdown through our own network
- Onward Travel.
Multi Skilled Recovery Driver employer: WESTBOURNE MOTORS
Contact Detail:
WESTBOURNE MOTORS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Recovery Driver
✨Tip Number 1
Familiarise yourself with the specific challenges of vehicle recovery. Understanding common breakdown scenarios and how to handle them will show your potential employer that you’re proactive and ready for the job.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role requires a strong focus on customer satisfaction, be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Demonstrate your adaptability. The job involves working in various weather conditions and sometimes under pressure, so be ready to discuss how you’ve successfully managed similar situations in the past.
✨Tip Number 4
Network with current or former employees of Westbourne. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
We think you need these skills to ace Multi Skilled Recovery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your customer service experience and any relevant driving qualifications in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the Multi Skilled Recovery Driver position. Emphasise your driving licence, tachograph card, and any CPC training you have completed.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in challenging environments. Use specific examples from your past experiences to demonstrate your positive attitude and problem-solving skills.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at WESTBOURNE MOTORS
✨Showcase Your Customer Service Skills
Since the role requires a strong focus on customer service, be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to handle challenging situations with empathy and understanding.
✨Demonstrate Your Driving Credentials
Make sure to bring your driving licence and digital tachograph card to the interview. Be ready to discuss your experience with driving, especially in difficult conditions, as this will be crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you had to recover a vehicle or assist a customer in a tough situation, and explain how you handled it.
✨Understand the Company and Its Values
Research Westbourne and their commitment to customer service. Familiarise yourself with their services and be ready to discuss how your values align with theirs, showing that you're a good fit for their team.