Management Support Assistant - 00534

West Berkshire Council is seeking a Management Support Assistant to provide comprehensive and confidential support to the Corporate Leadership Team, Corporate Management Team, and Statutory Officers.

Key Responsibilities

• Coordinate professional executive support and administrative services for the CLT/CMT.
• Manage inboxes and diaries for senior managers, ensuring efficient use of time and resources.
• Provide cover for the Executive Support function, maintaining high standards and consistency.
• Handle internal and external enquiries and complaints with tact and diplomacy.
• Support research, collate and present information, and assist with ad‑hoc projects.
• Organise conferences, travel, and accommodation for the CLT/CMT.
• Prepare complex, statutory, or sensitive reports and take action notes at meetings.
• Liaise with key stakeholders, including MPs, Thames Valley Police, other Berkshire authorities, and voluntary organisations.
• Maintain effective relationships across the Council and with external partners.
• Ensure compliance with information governance and financial regulations.
• Promote equality, health and safety, and uphold Council values.

Person Specification

Essential

• GCSEs (or equivalent) in English, Maths, and ICT at grade C or above.
• NVQ Level 3 in Business Administration or equivalent.
• Experience as an Executive Assistant or Management Support Assistant.
• Advanced ability to use Microsoft Office (Word, Excel, PowerPoint).
• High level of verbal and written communication skills.
• Strong organisational skills, attention to detail, and ability to prioritise workloads.
• Diplomatic and confident in liaising at all levels.
• Willingness to learn and adapt, with a flexible approach to problem solving.

Desirable

• Experience in local government or customer service environments.
• Financial and budget awareness.
• Mediation skills and understanding of Council strategy and policy.

Benefits

• Flexible working wherever possible between the hours of 07.00–21.00.
• Hybrid working wherever possible, working 40% in the office.
• Access to a wide range of training and development opportunities.
• Generous local government pension scheme.
• Family‑friendly policies.
• A range of local discounts.
• Well‑being programme, including Employee Assistance Programme and employee benefits.
• Generous annual leave entitlement starting at 28 days per annum (plus public holidays) and rising by an additional 5 days after 5 years’ service.

We reserve the right to close this vacancy early if sufficient applications are received, so please apply as soon as possible to avoid disappointment.

Contact

Please contact Laura Sinclair – Senior Management Support Assistant at Laura.Sinclair1@westberks.gov.uk.

Equal Opportunities

The Council supports equal opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

How To Apply

Please now complete a short online application form and upload your CV. Note: This role requires confidence in spoken English and is public facing as per the Immigration Act 2016.