At a Glance
- Tasks: Help create a clean and welcoming environment for residents every day.
- Company: Join Aurem Care, a top-rated care home group committed to outstanding support.
- Benefits: Earn £12.71 per hour, enjoy 28 days leave, and access training opportunities.
- Other info: Flexible hours, inclusive workplace, and potential for career growth.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Previous cleaning experience and a caring attitude towards older people.
The predicted salary is between 12.71 - 12.71 £ per hour.
Make a Difference Every Day
Are you looking for a rewarding role where your work has a direct impact on the lives of others? Do you take pride in creating clean, safe, and welcoming environments? At Aurem Care, we're looking for a dedicated Domestic Assistant to join our team and help ensure our residents enjoy a comfortable, hygienic, and homely environment every day.
About the Role
Our Domestic Assistants are essential members of the care home team. You will play a key role in maintaining the highest standards of cleanliness and infection control throughout the home, helping to create a safe and pleasant environment for residents, visitors, and colleagues.
Key Responsibilities
- Carry out all cleaning duties as directed by the Head Housekeeper.
- Maintain high standards of cleanliness throughout the home.
- Ensure all cleaning equipment is used safely and stored correctly.
- Follow all infection prevention and control procedures.
- Adhere to COSHH regulations and safe working practices.
- Use Personal Protective Equipment (PPE) appropriately at all times.
- Respect the privacy, dignity, and individual needs of residents.
- Re-stock cleaning trolleys and maintain clean, organised storage areas.
- Support the wider housekeeping team with additional duties as required.
About You
To be successful in this role, you will:
- Have previous housekeeping or cleaning experience.
- Be reliable, hardworking, and take pride in your work.
- Be able to work independently as well as part of a team.
- Have good communication and organisational skills.
- Be able to prioritise tasks effectively and work efficiently.
- Demonstrate a caring and respectful approach towards older people.
What We Offer
Working Hours
Bank contract, flexible working on weekdays or weekends
Benefits
- Rate of pay: £12.71 per hour
- 28 days annual leave including bank holidays (pro rata for part-time contracts)
- Life insurance
- Free DBS check (subject to T&Cs)
- Free on-site parking
- Company pension scheme
- Comprehensive induction and ongoing training
- Access to our e-learning platform, Hippo
- Fully funded apprenticeship opportunities
- Annual salary review
- Refer-a-Friend Scheme – earn up to £750 per successful referral (T&Cs apply)
- A supportive and inclusive workplace where people are valued and empowered
Important Note
Aurem Care is not a sponsoring organisation. All applicants must already possess the right to work in the UK or be able to secure it independently.
Why Join Aurem Care?
Aurem Care is proud to have been recognised with the prestigious Top 20 Care Home Group award by carehome.co.uk, reflecting our commitment to delivering outstanding care and support across our homes. We believe our care homes should be happy homes, where residents feel safe, respected, and valued, and where colleagues enjoy being part of a supportive and rewarding team. Our values guide everything we do: Diversity | Integrity | Fun | Committed | Connecting. If these values resonate with you and you're ready to make a difference then apply now and become a vital part of the Aurem Care family!
Domestic Assistant (Bank) in Sevenoaks employer: Westbank care Home
At Aurem Care, we pride ourselves on being an exceptional employer, offering a supportive and inclusive workplace where our Domestic Assistants can thrive. With flexible working hours, competitive pay, and comprehensive training opportunities, we empower our team members to grow while making a meaningful impact on the lives of our residents. Join us in creating a safe and welcoming environment, and be part of a dedicated team that values diversity, integrity, and fun.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Assistant (Bank) in Sevenoaks
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Westbank care Home. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Westbank care Home before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Domestic Assistant (Bank) in Sevenoaks
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Westbank care Home:Your cover letter is your chance to shine! Tell us why you want to work at Westbank care Home specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Westbank care Home!
How to prepare for a job interview at Westbank care Home
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
