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- Tasks: Manage claims, provide strategic advice, and analyse performance for our Members.
- Company: Join a leading global maritime insurance organisation that values your growth.
- Benefits: Enjoy hybrid working, generous leave, and a comprehensive wellbeing platform.
- Why this job: Make a real impact in the maritime industry while developing your skills.
- Qualifications: Bachelor’s in Law preferred; strong communication and multitasking skills required.
- Other info: Dynamic environment with opportunities for networking and career advancement.
The predicted salary is between 30000 - 40000 £ per year.
Working at West, we firmly believe that our employees are the driving force behind our success. As a leading global maritime insurance organisation, we take immense pride in cultivating a workplace that not only values our employee’s expertise but also celebrates their achievements and personal growth.
About the Role
We are seeking an experienced and dynamic professional to join our team as a Claims Handler. This role will provide effective claims handling and advice to Members in accordance with the Claims Department’s guidelines and procedures.
Responsibilities
- Manage a dedicated portfolio of claims, specifically focusing on Chartering Members, while adhering to departmental guidelines and authority levels.
- Evaluate risk and liability by gathering and analyzing critical information to determine the best course of action.
- Provide strategic advice to Members on handling claims in the most cost-effective and efficient manner.
- Execute financial tasks, including setting claim estimates, processing payments, and managing reimbursements.
- Monitor Defence claims to assess coverage, track budgetary support, and coordinate closely with the Head of Defence.
- Maintain strict administrative diligence by reviewing time bars, key dates, and ensuring all files are accessible and compliant with company policy.
- Analyze Member performance and fleet development, reporting relevant insights to the Underwriting department and leadership.
- Cultivate stakeholder relationships through direct visits and networking to enhance service delivery and support business growth.
- Collaborate across departments to share knowledge and maintain seamless communication between the Claims, Defence and Underwriting teams.
Qualifications
- Bachelor’s degree in Law and a Master’s degree in Shipping (desirable).
- Strong knowledge of shipping, dry and wet.
- Excellent communication skills and ready to take direction from the Team leader and other senior members of the team.
- Proficiency in using Microsoft Office suite.
- Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines.
Benefits
- Hybrid working model consisting of a mix of office-based and remote work days.
- Generous employer pension contributions.
- Comprehensive life assurance coverage.
- 25 days of annual leave exclusive of bank holidays.
- Performance-based bonus scheme reflecting both individual and company success.
- Subsidised lunch allowance paid monthly to support your daily costs.
- Extensive wellbeing platform providing access to premium health apps, gym memberships, and fitness classes.
- Private medical insurance and income protection coverage following a successful probation period.
- Interest-free season ticket loans to assist with your commuting costs.
Trainee Claims Handler - Insurance in City of London employer: West
Contact Detail:
West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Claims Handler - Insurance in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the maritime insurance industry, especially those at West. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've managed claims or handled difficult situations in the past. This will help you stand out and demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at West.
We think you need these skills to ace Trainee Claims Handler - Insurance in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight any relevant experience in insurance or claims handling, and don’t forget to showcase your communication skills and ability to manage multiple priorities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about maritime insurance and how your background aligns with our values at West. Keep it concise but impactful!
Showcase Your Skills: We want to see your skills in action! Mention your proficiency with Microsoft Office and any other tools that could help you excel in this role. If you have experience analysing data or managing claims, make sure to include that too.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and benefits.
How to prepare for a job interview at West
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims handling, especially in the maritime insurance sector. Familiarise yourself with common claims scenarios and how to evaluate risk and liability. This will show that you’re not just interested in the role but also understand the intricacies involved.
✨Showcase Your Communication Skills
As a Claims Handler, effective communication is key. Prepare examples of how you've successfully communicated complex information in the past. Whether it’s through direct interactions or written reports, demonstrating your ability to convey information clearly will impress the interviewers.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you gather and analyse critical information to make informed decisions. Think of specific instances where your analytical skills led to successful outcomes in previous roles. This will highlight your capability to handle the responsibilities of the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.