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For Companies At a Glance
- Tasks: Manage claims, provide strategic advice, and collaborate across departments.
- Company: Join a leading global maritime insurance organisation that values your growth.
- Benefits: Enjoy hybrid working, generous leave, performance bonuses, and wellness perks.
- Why this job: Make an impact in a dynamic environment while developing your career.
- Qualifications: Bachelor’s in Law preferred; strong communication and multitasking skills required.
- Other info: Great opportunities for networking and professional development.
The predicted salary is between 25000 - 32000 £ per year.
Working at West, we firmly believe that our employees are the driving force behind our success. As a leading global maritime insurance organisation, we take immense pride in cultivating a workplace that not only values our employee’s expertise but also celebrates their achievements and personal growth.
About the Role
We are seeking an experienced and dynamic professional to join our team as a Claims Handler. This role will provide effective claims handling and advice to Members in accordance with the Claims Department’s guidelines and procedures.
Responsibilities
- Manage a dedicated portfolio of claims, specifically focusing on Chartering Members, while adhering to departmental guidelines and authority levels.
- Evaluate risk and liability by gathering and analyzing critical information to determine the best course of action.
- Provide strategic advice to Members on handling claims in the most cost-effective and efficient manner.
- Execute financial tasks, including setting claim estimates, processing payments, and managing reimbursements.
- Monitor Defence claims to assess coverage, track budgetary support, and coordinate closely with the Head of Defence.
- Maintain strict administrative diligence by reviewing time bars, key dates, and ensuring all files are accessible and compliant with company policy.
- Analyze Member performance and fleet development, reporting relevant insights to the Underwriting department and leadership.
- Cultivate stakeholder relationships through direct visits and networking to enhance service delivery and support business growth.
- Collaborate across departments to share knowledge and maintain seamless communication between the Claims, Defence and Underwriting teams.
Qualifications
- Bachelor’s degree in Law and a Master’s degree in Shipping (desirable)
- Strong knowledge of shipping, dry and wet
- Excellent communication skills and ready to take direction from the Team leader and other senior members of the team.
- Proficiency in using Microsoft Office suite.
- Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines.
Benefits
- Hybrid working model consisting of a mix of office-based and remote work days
- Generous employer pension contributions
- Comprehensive life assurance coverage
- 25 days of annual leave exclusive of bank holidays
- Performance-based bonus scheme reflecting both individual and company success
- Subsidised lunch allowance paid monthly to support your daily costs
- Extensive wellbeing platform providing access to premium health apps, gym memberships, and fitness classes.
- Private medical insurance and income protection coverage following a successful probation period
- Interest-free season ticket loans to assist with your commuting costs
Trainee Claims Handler (Immediate Start) in City of London employer: West
Contact Detail:
West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Claims Handler (Immediate Start) in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the maritime insurance industry, especially those at West. A friendly chat can open doors and give you insights that might just land you that Trainee Claims Handler role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of shipping and claims handling. We recommend practising common interview questions and having examples ready that showcase your skills and experience.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with the team, let them know why you're excited about working at West and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team at West.
We think you need these skills to ace Trainee Claims Handler (Immediate Start) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight relevant experience, especially in shipping and claims management, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about maritime insurance and how your background makes you a perfect fit for our team at West.
Showcase Your Skills: We want to see your skills in action! Be sure to mention your proficiency with Microsoft Office and any experience you have in managing multiple priorities in a fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away.
How to prepare for a job interview at West
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims handling, especially in the maritime insurance sector. Familiarise yourself with common types of claims and the specific challenges faced by Chartering Members. This will show that you’re not just interested in the role but also understand the nuances of the industry.
✨Showcase Your Analytical Skills
Since evaluating risk and liability is a key part of the job, be prepared to discuss how you approach problem-solving. Bring examples from your past experiences where you successfully analysed information to make informed decisions. This will demonstrate your ability to think critically under pressure.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and respond thoughtfully to questions. This will help you build rapport with the interviewers and showcase your readiness to collaborate across departments.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and how success is measured in the Claims Department. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.