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- Tasks: Manage claims, assess risk, and provide strategic advice to Members.
- Company: Join a leading global maritime insurance organisation that values your expertise.
- Benefits: Enjoy hybrid working, generous leave, and a performance-based bonus scheme.
- Other info: Collaborative culture with excellent professional development opportunities.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: 5+ years in P&I and FD&D claims with strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
At West, we firmly believe that our employees are the driving force behind our success. As a leading global maritime insurance organisation, we take immense pride in cultivating a workplace that not only values our employee’s expertise but also celebrates their achievements and personal growth.
We are seeking an experienced and dynamic professional to join our team as a Claims Manager. The Claims Manager will provide effective claims handling and advice to Members in accordance with the Claims Department’s guidelines and procedures.
Responsibilities- Manage an allocated caseload of claims within designated authority levels, ensuring compliance with departmental guidelines and high-quality service to Club Members.
- Assess risk and liability by collecting and analyzing information to provide cost-effective and strategic claims handling advice.
- Oversee financial aspects of claims, including raising estimates, processing payments, and maintaining regular reviews in line with company requirements.
- Monitor critical deadlines and time bars through proactive diary management and rigorous document organization.
- Evaluate FD&D claims for coverage and support, monitoring budgets and liaising with senior leadership on complex issues.
- Support knowledge management and business development by sharing key data internally and maintaining strong relationships with Members and stakeholders.
- Monitor Member claims performance and fleet developments, providing regular updates to the Underwriting and Claims departments.
- Provide guidance, supervision, and training to colleagues and third parties while attending relevant professional development programs.
- Collaborate closely with the Head of Claims, Head of FD&D, and other internal departments to ensure seamless operational delivery.
- Minimum of 5 years’ experience handling P&I and FD&D matters within a law firm or P&I Club.
- Collaborative team player capable of working effectively across multi-disciplinary departments.
- Proven track record in preparing and delivering professional presentations to Members and at industry conferences.
- Exceptional interpersonal and communication skills, with a focus on clear, professional stakeholder engagement.
- Highly organised and resilient, with the ability to manage complex priorities and meet deadlines in a fast-paced environment.
- Hybrid working model consisting of a mix of office-based and remote work days.
- Generous employer pension contributions.
- Comprehensive life assurance coverage.
- 30 days of annual leave exclusive of bank holidays.
- Performance-based bonus scheme reflecting both individual and company success.
- Subsidised lunch allowance paid monthly to support your daily costs.
- Extensive wellbeing platform providing access to premium health apps, gym memberships, and fitness classes.
- Private medical insurance and income protection coverage following a successful probation period.
- Interest-free season ticket loans to assist with your commuting costs.
Claims Manager in City of London employer: West
Contact Detail:
West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the maritime insurance industry and let them know you're on the lookout for a Claims Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching West and understanding their values and culture. Tailor your responses to show how your experience aligns with their mission of valuing employee expertise and personal growth.
✨Tip Number 3
Practice your presentation skills! Since you'll be delivering professional presentations to Members, it’s crucial to showcase your ability to communicate effectively. Consider doing mock presentations with friends or colleagues to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Claims Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Manager role. Highlight your experience with P&I and FD&D matters, and don’t forget to showcase your ability to manage complex priorities and meet deadlines.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at West. Mention specific achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since exceptional interpersonal skills are key for this role, make sure your application reflects your ability to engage with stakeholders clearly and professionally. This will set you apart from other candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at West
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of P&I and FD&D claims. Be ready to discuss specific cases you've handled, the strategies you employed, and the outcomes. This will show that you not only understand the technical aspects but also have practical experience.
✨Showcase Your Communication Skills
Since the role involves engaging with Members and stakeholders, practice articulating your thoughts clearly and professionally. Consider preparing a brief presentation on a relevant topic to demonstrate your ability to convey complex information effectively.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage your caseload and deadlines. Share examples of how you’ve used tools or methods to stay organised and ensure compliance with guidelines. This will highlight your ability to thrive in a fast-paced environment.
✨Emphasise Team Collaboration
As a Claims Manager, working across departments is key. Think of examples where you’ve successfully collaborated with others, whether it’s training colleagues or liaising with senior leadership. This will show that you’re a team player who values collective success.