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- Tasks: Join our team to handle camera detections and support prosecutions in West Yorkshire.
- Company: West Yorkshire Police is dedicated to ensuring safety and justice in the community.
- Benefits: Enjoy 25-30 days of annual leave, a generous pension, and discounts with the Blue Light Card.
- Why this job: Make a real impact while developing your skills in a supportive and dynamic environment.
- Qualifications: Previous admin experience and knowledge of Microsoft Office are essential for this role.
- Other info: Flexi-time options available to help balance work and life.
The predicted salary is between 20000 - 25000 £ per year.
West Yorkshire Police are looking to recruit Processing Officers to join the Prosecution and Casualty Prevention Unit based in Bradford.
As a Unit, the Prosecution and Casualty Prevention team is responsible for the processing and handling of all camera detections in the West Yorkshire Police area. This includes the offering of National Driver Re-training Scheme courses, dealing with telephone enquiries from members of the public concerning the issuance of tickets, summonses, postal requisitions and judicial enforcement, and the processing of DVLA, fraud, and freedom of information enquiries submitted to the Force.
As a Processing Officer within the department, it will be your responsibility to ensure the Unit is consistently providing an effective prosecution service to the Organisation, partner agencies and HM Courts. The role will involve data input, case management, file processing, dealing with incoming telephone call enquiries and decision making on behalf of the Unit. This is to ensure that the Organisation meets all the required objectives within its portfolio, maintains output and adheres to Court deadlines in accordance with policy and legislation. The successful candidate will also travel to attend court as may be required., Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last three years. Therefore, where this applies, applicants may be refused because it was not possible to vet them to the appropriate standard.
For a detailed description of the Competency and Values levels required, please refer to the Competency and values framework (CVF) | College of Policing (this link may be copied and pasted into your browser). This document will assist you in completing the Evidence of Achievement section of the application form. Please note: the Evidence of Achievement section will not be visible until the employment section has been completed.
Shift Allowance
No Shift Allowance
To be considered eligible for this post candidates must be able to demonstrate previous experience of working in an administrative or clerical environment, and previous experience of working in a similar customer focused and confidential environment, as well as knowledge of computerised databases and software packages specifically Microsoft Office. You must also have a flexible approach to working hours to ensure the delivery of an efficient service provision which meets our customers’ requirements.
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Starting salary £24,222 rising to £25,626 per annum
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Generous annual leave allowance of 25 days per year, rising to 30 days after 5 years, plus statutory bank holidays.
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Flexi-time scheme based on a standard working day of 7 hours 24 minutes and a 37-hour week
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Generous pension scheme
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Employee assistance service – accessible 24/7 and providing counselling and financial advice for you and your immediate relatives.
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Cycle to work scheme
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Blue Light Discount Card (Discounts include Asda and Costco)
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Membership to the company shop
XA938 Processing Officer - Prosecutions & Casualty Prevention Unit **External** employer: West Yorkshire Police
Contact Detail:
West Yorkshire Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land XA938 Processing Officer - Prosecutions & Casualty Prevention Unit **External**
✨Tip Number 1
Familiarize yourself with the National Driver Re-training Scheme and other relevant processes. Understanding these will not only help you in the role but also show your commitment to the position during the interview.
✨Tip Number 2
Brush up on your customer service skills, as you'll be dealing with public inquiries. Practice how to handle difficult situations calmly and professionally, which is crucial for this role.
✨Tip Number 3
Make sure you're comfortable with Microsoft Office and any other software mentioned in the job description. Consider taking a quick online course or tutorial to refresh your skills before applying.
✨Tip Number 4
Research West Yorkshire Police and their values. Being able to discuss how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace XA938 Processing Officer - Prosecutions & Casualty Prevention Unit **External**
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Processing Officer in the Prosecution and Casualty Prevention Unit. Highlight your relevant experience in administrative or clerical environments, as well as your customer service skills.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your knowledge of computerised databases and software packages, particularly Microsoft Office, as these are crucial for the role.
Evidence of Achievement: Refer to the Competency and Values Framework (CVF) provided by the College of Policing. Use this document to guide you in completing the Evidence of Achievement section of your application, ensuring you provide specific examples that demonstrate your competencies.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at West Yorkshire Police
✨Show Your Administrative Skills
Make sure to highlight your previous experience in administrative or clerical roles. Be prepared to discuss specific examples of how you've managed data input, case management, and file processing in a customer-focused environment.
✨Demonstrate Customer Service Experience
Since the role involves dealing with telephone enquiries from the public, be ready to share instances where you successfully handled customer inquiries or complaints. This will showcase your ability to maintain professionalism and confidentiality.
✨Familiarize Yourself with Relevant Legislation
Understanding the policies and legislation related to prosecutions and casualty prevention is crucial. Research the National Driver Re-training Scheme and other relevant processes to demonstrate your knowledge during the interview.
✨Prepare for Decision-Making Scenarios
The role requires decision-making on behalf of the Unit. Think of examples where you had to make important decisions under pressure, and be ready to explain your thought process and the outcomes of those decisions.
