At a Glance
- Tasks: Process safety camera detections and manage case files for the Prosecution Unit.
- Company: Join West Yorkshire Police and make a difference in your community.
- Benefits: Starting salary of £24,222, generous leave, and flexible working hours.
- Other info: Diverse workplace with opportunities for career growth and job share options.
- Why this job: Be part of a team that ensures justice and safety in your area.
- Qualifications: Experience in administration and customer service, plus Microsoft Office skills.
The predicted salary is between 24222 - 25626 € per year.
Operational Support - Prosecution & Casualty Prevention Unit
Bradford
5 Full-Time Permanent Posts (37 hours)
1 Part time 18.5 hours per week post
The Benefits
- Starting salary £24,222 rising to £25,626 per annum (pro rata)
- Generous annual leave allowance of 25 days per year, rising to 30 days after 5 years, plus statutory bank holidays.
- Flexi-time scheme based on a standard working day of 7 hours 24 minutes and a 37-hour week
- Generous pension scheme
- Employee assistance service - accessible 24/7 and providing counselling and financial advice for you and your immediate relatives.
- Cycle to work scheme
- Blue Light Discount Card (Discounts include Asda and Costco)
- Membership to the company shop
West Yorkshire Police are looking to recruit Processing Officers to join the Prosecution and Casualty Prevention Unit based in Bradford. As a Unit, the Prosecution and Casualty Prevention team is responsible for the processing and handling of all safety camera detections in the West Yorkshire Police area. This includes the offering of National Driver Re-training Scheme courses, dealing with telephone enquiries from members of the public concerning the issuance of tickets, summonses, postal requisitions and judicial enforcement, and the processing of DVLA, fraud, and freedom of information enquiries submitted to the Force.
As a Processing Officer within the department, it will be your responsibility to ensure the Unit is consistently providing an effective prosecution service to the Organisation, partner agencies and HM Courts. The role will involve data input, case management, file processing, dealing with incoming telephone call enquiries and decision making on behalf of the Unit. This is to ensure that the Organisation meets all the required objectives within its portfolio, maintains output and adheres to Court deadlines in accordance with policy and legislation. The successful candidate will also travel to attend court as may be required.
To be considered eligible for this post candidates must be able to demonstrate previous experience of working in an administrative or clerical environment, and previous experience of working in a similar customer focused and confidential environment, as well as knowledge of computerised databases and software packages specifically Microsoft Office. You must also have a flexible approach to working hours to ensure the delivery of an efficient service provision which meets our customers' requirements.
For a full description of the role and the required skills and experience please view the role profile. The application process will close at 23:55 hours on Sunday 2nd November 2025.
West Yorkshire Police is committed to improving the diversity of its workforce to better reflect the diverse communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.
Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last five years. Therefore, where this applies, applicants may be refused because it was not possible to vet them to the appropriate standard.
The 2024 version of the Competency Values Framework applies to this process.
The post is suitable for job share.
XA1032 Processing Officer External in Bradford employer: West Yorkshire Police
West Yorkshire Police is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With generous benefits including a competitive salary, flexible working hours, and a robust pension scheme, employees are encouraged to thrive in their roles while contributing to the safety of the community. The Bradford location provides a vibrant environment for personal and professional development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land XA1032 Processing Officer External in Bradford
✨Tip Number 1
Get to know the company! Research West Yorkshire Police and their Prosecution & Casualty Prevention Unit. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative roles and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Be ready to discuss your experience with Microsoft Office and any relevant databases. Bring examples of how you've used these tools in previous roles to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at West Yorkshire Police.
We think you need these skills to ace XA1032 Processing Officer External in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Processing Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Relevant Experience:When filling out your application, focus on your previous administrative or clerical experience. We want to see how you've handled customer-focused tasks and maintained confidentiality in your past roles.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at West Yorkshire Police
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Processing Officer. Familiarise yourself with the Prosecution and Casualty Prevention Unit's functions, especially around safety camera detections and customer enquiries. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Administrative Skills
Since previous experience in an administrative or clerical environment is crucial, prepare examples that highlight your skills in data input, case management, and handling confidential information. Be ready to discuss specific software you've used, particularly Microsoft Office, and how you've applied these skills in past roles.
✨Demonstrate Customer Focus
As the role involves dealing with public enquiries, it's essential to showcase your customer service skills. Think of instances where you've successfully resolved issues or provided support to customers. This will illustrate your ability to maintain a professional and helpful attitude, which is key for this position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making abilities and flexibility in working hours. Practice responding to hypothetical situations related to the role, such as managing tight deadlines or handling difficult calls. This will help you demonstrate your problem-solving skills and adaptability during the interview.