At a Glance
- Tasks: Be the calm voice on the line for emergency calls and webchat.
- Company: Join West Yorkshire Police and make a difference in your community.
- Benefits: Earn while you learn with a Level 3 qualification and competitive pay.
- Other info: Comprehensive training programme with career advancement opportunities.
- Why this job: Help people in need and be part of a vital response team.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
West Yorkshire Police is seeking an Initial Contact Officer to be the calm, efficient first point of contact for 999/101 calls and webchat.
You will triage, assess risk, and relay essential information to Police staff, supporting an around-the-clock policing response.
The role includes extensive 16-week training under an Apprenticeship programme; you will gain a nationally recognised Level 3 qualification while earning a wage.
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Emergency Contact Officer - First-Responder Call Handler in Aberford employer: West Yorkshire Police
West Yorkshire Police is an exceptional employer, offering a dynamic work environment where collaboration with various agencies is at the forefront of our mission to combat counter-terrorism and organized crime. With flexible working hours and a strong commitment to employee development, we provide opportunities for growth and meaningful contributions to community safety in the York area.
