Hybrid IT Service Desk Analyst

Hybrid IT Service Desk Analyst

Full-Time 31500 - 38500 Β£ / year (est.) Home office (partial)
West Yorkshire Fire & Rescue Service

At a Glance

  • Tasks: Provide top-notch technical support and guidance across ICT systems.
  • Company: Join the West Yorkshire Fire & Rescue Service, a supportive and friendly team.
  • Benefits: Enjoy a hybrid work model with training and career development opportunities.
  • Other info: Be part of a dynamic environment with a focus on teamwork and service excellence.
  • Why this job: Make a difference by ensuring smooth operations and excellent customer experiences.
  • Qualifications: Strong communication skills and a passion for technology are essential.

The predicted salary is between 31500 - 38500 Β£ per year.

West Yorkshire Fire & Rescue Service is seeking a DDa T Support Analyst to provide high-quality technical support and guidance across ICT systems.

The role blends office and home-based work in a hybrid model, with training provided to ensure smooth operation and service continuity.

You will join a friendly Service Desk within DDa T, delivering first-line support, incident resolution and routine maintenance while maintaining excellent customer experience and adherence to targets.

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Hybrid IT Service Desk Analyst employer: West Yorkshire Fire & Rescue Service

West Yorkshire Fire and Rescue Service is an exceptional employer that prioritises the well-being and development of its staff. With a strong commitment to community safety, we offer a supportive work culture that values continuous improvement and professional growth, alongside generous benefits such as flexible working arrangements, a local government pension scheme, and access to wellness programmes. Join us in making a meaningful impact while enjoying a fulfilling career in a dynamic and collaborative environment.

West Yorkshire Fire & Rescue Service

Contact Details:

West Yorkshire Fire & Rescue Service Recruitment Team

We think you need these skills to ace Hybrid IT Service Desk Analyst

Technical Support
ICT Systems Knowledge
Incident Resolution
Customer Service Skills
First-Line Support
Routine Maintenance
Communication Skills