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- Tasks: Engage with diverse members and promote impactful transport initiatives.
- Company: Join the Urban Transport Group, a leading voice in UK transport.
- Benefits: Flexible working, 28 days leave, free travel, and professional development.
- Why this job: Make a difference in sustainable transport while growing your career.
- Qualifications: Experience in communications and event management; degree preferred.
- Other info: Inclusive workplace valuing diversity and offering career progression.
The predicted salary is between 30000 - 42000 £ per year.
We currently have a vacancy for a Membership & Communications Officer at the Urban Transport Group.
The Urban Transport Group is the UK’s network of transport authorities (including West Yorkshire Combined Authority, UTG’s host organisation). We are one of the most influential organisations working in transport. We support our members to create transport networks which are sustainably funded and affordable; deliver social value; are green and resilient; and are trusted. We help to shape transport policy at a national level to ensure our members have the powers and funding they need to deliver better transport for their communities.
As Membership & Communications Officer, you will have the unique opportunity to engage directly with - and support - our large and diverse membership of 15 organisations working to improve transport in their regions. You will have a flair for communication and be keen to highlight the impactful work of our members and the wider value of public transport, walking, cycling and wheeling. You will also relish face-to-face collaboration, discussion and debate, and help us to deliver an industry-leading programme of events for our members and the wider transport sector.
Our Offer
- Work your way – From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career.
- Time to recharge – Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays.
- Free greener travel across West Yorkshire – Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1–5).
- Secure your future – Benefit from a highly competitive Local Government Pension Scheme.
- Investing in you – Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year.
- Grow with us – Incremental salary progression for most roles and annual cost of living increases.
- Family first – We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most.
- Your wellbeing, our priority – Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends.
- Modern workspace in a prime location – Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech.
The Role
Reporting into the Communications and Engagement Lead, your key responsibilities will include:
- Day-to-day member engagement, acting as the key team member overseeing how UTG interacts with its members.
- Helping to organise, manage and promote events for UTG’s members and provide support on UTG corporate events and external events.
- Plan, deliver and evaluate integrated, multi-channel communications campaigns aimed at promoting UTG’s mission and the work of its members.
Please review the Role Profile for more information about the responsibilities.
About You
You will have the following key skills, attributes, education and experience:
- Significant experience of communications, including writing, editing and proofreading high quality copy for multiple target audiences, and experience of event management delivery.
- The ability to influence stakeholders to support the needs of UTG member activity, communications and events, and to build and maintain excellent relationships with a variety of different stakeholders.
- Educated to degree or equivalent relevant education/experience in, for example, marketing, communications or events management.
- Proven experience of confidently and professionally conveying information both written and oral in a clear, concise and persuasive style.
To Apply
If this sounds like your next role, please complete the application form on our website and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form.
Further Information
The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage.
Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis.
Membership & Communications Officer in Leeds employer: West Yorkshire Combined Authority
Contact Detail:
West Yorkshire Combined Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership & Communications Officer in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the transport sector. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Urban Transport Group. You never know who might give you a heads-up about job openings or offer valuable advice.
✨Tip Number 2
Show your passion for public transport! When you get the chance to chat with potential employers, make sure to express your enthusiasm for sustainable transport solutions. Share your ideas on how to improve member engagement and communications – it’ll show you’re not just looking for a job, but that you genuinely care about the mission.
✨Tip Number 3
Prepare for interviews by researching the organisation inside out. Familiarise yourself with their recent projects, challenges, and successes. This will help you tailor your responses and demonstrate that you’re ready to hit the ground running as their new Membership & Communications Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, take advantage of the resources available on our Advice for Candidates webpage to polish your application and make it stand out from the crowd.
We think you need these skills to ace Membership & Communications Officer in Leeds
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for transport and communication shine through. We want to see how much you care about making a difference in the sector!
Tailor Your Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. We love seeing specific examples that demonstrate your fit for the Membership & Communications Officer position.
Keep It Clear and Concise: Remember, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can consider you for this exciting opportunity.
How to prepare for a job interview at West Yorkshire Combined Authority
✨Know Your Audience
Before the interview, take some time to research the Urban Transport Group and its members. Understand their mission and values, and think about how your skills in communications and event management can support their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Membership & Communications Officer, strong communication is key. Prepare examples of your past work where you've successfully engaged stakeholders or managed events. Be ready to discuss how you can convey information clearly and persuasively, as this will be crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in communications or event management. Think of specific scenarios from your experience where you had to influence stakeholders or manage a successful campaign, and be prepared to share these stories.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the types of events you'll be managing or how the Urban Transport Group measures the success of its communications campaigns. Asking questions shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
