Membership and Communications Officer in Leeds

Membership and Communications Officer in Leeds

Leeds Full-Time 28825 - 43238 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with diverse members and promote impactful transport initiatives.
  • Company: Join the Urban Transport Group, a leading voice in UK transport policy.
  • Benefits: Flexible working, 28 days leave, free travel, and professional development opportunities.
  • Why this job: Make a real difference in sustainable transport while growing your career.
  • Qualifications: Experience in communications and event management; degree or equivalent preferred.
  • Other info: Dynamic role with excellent career progression and a supportive work environment.

The predicted salary is between 28825 - 43238 £ per year.

We currently have a vacancy for a Membership & Communications Officer at the Urban Transport Group. The Urban Transport Group is the UK’s network of transport authorities (including West Yorkshire Combined Authority, UTG’s host organisation). We are one of the most influential organisations working in transport. We support our members to create transport networks which are sustainably funded and affordable; deliver social value; are green and resilient; and are trusted. We help to shape transport policy at a national level to ensure our members have the powers and funding they need to deliver better transport for their communities.

As Membership & Communications Officer, you will have the unique opportunity to engage directly with - and support - our large and diverse membership of 15 organisations working to improve transport in their regions. You will have a flair for communication and be keen to highlight the impactful work of our members and the wider value of public transport, walking, cycling and wheeling. You will also relish face-to-face collaboration, discussion and debate, and help us to deliver an industry-leading programme of events for our members and the wider transport sector.

It is an exciting time to be joining the Urban Transport Group. We have a number of ground-breaking projects that are helping to shape transport policy across the UK. To find out more about the work we do, please visit our website.

It is important that you demonstrate how your breadth of experience, knowledge and skills align with the role when applying. Our host organisation, West Yorkshire Combined Authority, have created comprehensive guidance for candidates, and you are strongly urged to read this before completing your application form. Please visit the Advice for Candidates webpage to find this guidance and further support in completing your application form.

The Role

  • Day-to-day member engagement, acting as the key team member overseeing how UTG interacts with its members.
  • Helping to organise, manage and promote events for UTG’s members and provide support on UTG corporate events and external events.
  • Plan, deliver and evaluate integrated, multi-channel communications campaigns aimed at promoting UTG’s mission and the work of its members.

Please review the Role Profile for more information about the responsibilities.

About You

  • Significant experience of communications, including writing, editing and proofreading high quality copy for multiple target audiences, and experience of event management delivery.
  • The ability to influence stakeholders to support the needs of UTG member activity, communications and events, and to build and maintain excellent relationships with a variety of different stakeholders.
  • Educated to degree or equivalent relevant education/experience in, for example, marketing, communications or events management.
  • Proven experience of confidently and professionally conveying information both written and oral in a clear, concise and persuasive style.

Our Offer

  • Alongside a competitive salary, we offer an excellent benefits package including flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career.
  • Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays.
  • Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1–5).
  • Benefit from a highly competitive Local Government Pension Scheme.
  • Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year.
  • Incremental salary progression for most roles and annual cost of living increases.
  • We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most.
  • Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends.
  • Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech.

To Apply

If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit the Advice for Candidates webpage and review the guidance on this page for support in completing your application form.

If you would like to discuss this role in more detail please contact James Kershaw, Communications and Engagement Lead, via james.kershaw@urbantransportgroup.org or 07496596496.

Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases on an annual basis.

Due to the high volumes of applications we receive, unfortunately we are unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that on this occasion your application has not been successful. We do however thank you for your application and encourage you to continue looking for roles on our Careers with Us website page.

Membership and Communications Officer in Leeds employer: West Yorkshire Combined Authority

The Urban Transport Group is an exceptional employer, offering a dynamic work environment in Leeds that champions sustainable transport solutions. With a strong focus on employee well-being, we provide flexible working options, generous leave policies, and opportunities for professional development, ensuring our team members can thrive both personally and professionally. Join us to be part of a collaborative culture that values innovation and the impactful work of our diverse membership, all while enjoying the benefits of free travel across West Yorkshire.
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Contact Detail:

West Yorkshire Combined Authority Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Membership and Communications Officer in Leeds

✨Tip Number 1

Get to know the Urban Transport Group inside out! Familiarise yourself with their projects and values. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely cares about their mission.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application. It’s all about making connections and showing your enthusiasm for the role.

✨Tip Number 3

Prepare for those interviews by practising common questions related to communications and event management. Think about how your past experiences align with the role and be ready to share specific examples that highlight your skills.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Urban Transport Group and contributing to their important work.

We think you need these skills to ace Membership and Communications Officer in Leeds

Communications Skills
Event Management
Writing and Editing
Proofreading
Stakeholder Engagement
Relationship Building
Influencing Skills
Campaign Planning
Multi-channel Communication
Analytical Skills
Public Speaking
Team Collaboration
Project Management

Some tips for your application 🫡

Read the Guidance: Before you dive into your application, make sure to check out the comprehensive guidance provided by West Yorkshire Combined Authority. It’s packed with useful info that’ll help you tailor your application to what we’re looking for.

Showcase Your Skills: When writing your supporting statement, don’t hold back! Highlight how your experience and skills align with the role. We want to see your flair for communication and event management shine through.

Be Clear and Concise: Remember, clarity is key! Use a clear and persuasive style in your writing. We appreciate well-structured applications that get straight to the point while showcasing your personality.

Apply Through Our Website: Make sure to submit your application through our Careers with Us website. It’s the best way to ensure your application gets to us without any hiccups. We can’t wait to hear from you!

How to prepare for a job interview at West Yorkshire Combined Authority

✨Know Your Audience

Before the interview, take some time to research the Urban Transport Group and its members. Understand their mission and recent projects. This will help you tailor your responses and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

As a Membership and Communications Officer, strong communication is key. Prepare examples of how you've successfully engaged with stakeholders or managed events. Be ready to discuss your writing and editing experience, as well as any campaigns you've worked on.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle challenges. Think of scenarios where you've had to influence stakeholders or manage conflicting priorities, and be ready to share how you navigated those situations.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the current projects the Urban Transport Group is involved in or ask how they measure the success of their communications campaigns. This shows your enthusiasm and engagement with the role.

Membership and Communications Officer in Leeds
West Yorkshire Combined Authority
Location: Leeds

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