At a Glance
- Tasks: Support the Bus Network team in improving public transport and enhancing passenger experiences.
- Company: Join the West Yorkshire Combined Authority, committed to transforming local bus services.
- Benefits: Enjoy flexible working, 28 days leave, free travel, and a competitive pension scheme.
- Other info: Inclusive workplace valuing diversity and offering excellent career growth opportunities.
- Why this job: Make a real impact on public transport reform while developing your skills.
- Qualifications: A Level education or equivalent experience in transport systems and scheduling.
£34,418 per annum - Grade 5
Leeds / Hybrid
Full time / Permanent - 37 hours per week
Closing date – 31 May at 23:55
Please note that the Combined Authority will consider requests for part-time working and/or job share.
We are excited to announce a new role for a Bus Service Analyst to join our Franchising Network team within the wider Bus Franchising Directorate. This is an incredible opportunity for you to contribute to the delivery of the mayor’s pledge to bring buses back under public control, introduce simpler fares, contactless ticketing, and greener buses. As part of the team, you will play a key role in West Yorkshire’s bus reform at a pivotal time, as the region transitions to a franchised bus network under local control.
As Bus Service Analyst, you will provide project, administrative and analytical support to the Bus Network team. This involves managing Bus Station departures to improve passenger experience and operational performance, helping design, cost and implement services in the new franchised bus network as part of the Combined Authority Bus Network Review programme. Bring your expertise in public transport systems and your passion to be a part of something different to a role where you can make a real impact! As a Bus Service Analyst at the Combined Authority, you will have the opportunity to help shape the future of public transport in West Yorkshire.
Our Offer
- Work your way – From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career.
- Time to recharge – Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays.
- Free greener travel across West Yorkshire – Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1–5).
- Secure your future – Benefit from a highly competitive Local Government Pension Scheme.
- Investing in you – Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year.
- Grow with us – Incremental salary progression for most roles and annual cost of living increases.
- Family first – We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most.
- Your wellbeing, our priority – Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends.
- Modern workspace in a prime location – Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech.
The Role
Reporting into the Bus Service Coordinator, your key responsibilities will include:
- Operate and manage the Bus Station management system to manage bus station departures and allocate stands, liaising with Bus Station Managers, operators and other stakeholders.
- Review the specification of Bus Service Contracts through data abstraction/analysis to ensure they meet the Combined Authority’s value for money, accessibility, integration, efficiency, cost and operational standards.
- Analyse performance of ongoing Bus Services including punctuality, reliability, passenger and revenue numbers, alongside new Developments to capitalise on opportunities.
Please review the Role Profile on our website for more information about the responsibilities.
About You
You will have the following key skills, attributes, education and experience:
- A good understanding of scheduling and network planning.
- Extensive knowledge of bus operations and the passenger transport industry.
- Good knowledge of geographic and network issues in the transport industry.
- Understanding of local transport policies, including current legal/financial regime in which local public transport is delivered.
- Educated to A Level standard or equivalent relevant experience.
To Apply
If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form.
Further Information
The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people’s age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage. Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met.
Bus Service Analyst in Leeds employer: West Yorkshire Combined Authority
The West Yorkshire Combined Authority is an exceptional employer, offering a dynamic work environment where you can make a tangible impact on public transport reform in the region. With flexible working options, generous leave policies, and a commitment to professional development, employees are supported in achieving a healthy work-life balance while contributing to meaningful projects. Located just a short walk from Leeds Train Station, our modern workspace fosters collaboration and innovation, making it an ideal place for those passionate about shaping the future of public transport.
Contact Detail:
West Yorkshire Combined Authority Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Bus Service Analyst in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those connected to bus operations. A casual chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of local transport policies and bus operations. We want you to show off your expertise and passion for public transport during those crucial conversations!
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and interests, like the Bus Service Analyst role. Tailor your approach to each application.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows your enthusiasm for the role and the organisation. We love seeing candidates who are proactive!
We think you need these skills to ace Bus Service Analyst in Leeds
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for public transport shine through! We want to see how your passion aligns with our mission to improve bus services in West Yorkshire.
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experience match the role. We love seeing specific examples that demonstrate your understanding of bus operations and network planning.
Keep It Clear and Concise:While we appreciate detail, clarity is key! Make your points straightforward and easy to read. This helps us quickly grasp your qualifications and fit for the Bus Service Analyst role.
Check Your Application Before Submitting:Before you hit that submit button, give your application a thorough once-over. Typos and errors can distract from your great qualifications, so let’s make sure everything looks polished!
How to prepare for a job interview at West Yorkshire Combined Authority
✨Know Your Stuff
Make sure you brush up on your knowledge of bus operations and the passenger transport industry. Familiarise yourself with local transport policies and the current legal/financial regime. This will show that you're not just interested in the role, but that you understand the bigger picture.
✨Show Your Analytical Skills
As a Bus Service Analyst, you'll need to analyse performance data and make recommendations. Prepare examples from your past experiences where you've successfully used data analysis to improve processes or outcomes. Be ready to discuss how you can apply these skills to the role.
✨Be Ready to Discuss Scheduling
Since scheduling and network planning are key parts of the job, think about your experience in these areas. Prepare to talk about specific challenges you've faced and how you overcame them. This will demonstrate your problem-solving abilities and understanding of the complexities involved.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the Bus Franchising Directorate and the Combined Authority's goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
