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- Tasks: Lead bus service analysis and develop strategies for a greener, more efficient network.
- Company: Join the West Yorkshire Combined Authority and shape the future of public transport.
- Benefits: Enjoy flexible working, 28 days leave, free travel, and a competitive pension scheme.
- Other info: Inclusive workplace with opportunities for professional development and career growth.
- Why this job: Make a real impact on local transport and improve passenger experiences.
- Qualifications: Knowledge of the UK transport industry and experience in managing teams.
The predicted salary is between 30000 - 40000 £ per year.
Full time / Permanent - 37 hours per week. Please note that the Combined Authority will consider requests for part-time working and/or job share.
We currently have a vacancy for a Bus Service Coordinator to join our Franchising Network team. This is an incredible opportunity to contribute to the delivery of the mayor’s pledge to bring buses back under public control, introduce simpler fares, contactless ticketing, and greener buses. As part of the team, you will play a key role in West Yorkshire’s bus reform at a pivotal time, as the region transitions to a franchised bus network under local control.
As a Bus Service Coordinator, you will be responsible for leading the analysis of bus service changes, assessing their impact on a range of factors and developing strategies to address any challenges. You will also take the lead in designing, costing, and implementing revisions to the bus network, working closely with bus operators to ensure smooth service delivery and improve the overall experience for passengers. This involves close collaboration in partnership with internal and external stakeholders to develop and deliver efficient use of resources and funding, whilst monitoring the financial performance of funded services and working to reduce cost where appropriate.
Join us and be part of shaping the future of bus services in West Yorkshire!
Our Offer
- Work your way – From flexible and agile working options, including a generous flexi-time scheme to help you balance your personal life and career.
- Time to recharge – Enjoy 28 days of annual leave (with increases based on length of service), plus all Bank Holidays.
- Free greener travel across West Yorkshire – Cover your commute sustainably with unlimited free bus and rail travel using the MCard (Zones 1–5).
- Secure your future – Benefit from a highly competitive Local Government Pension Scheme.
- Investing in you – Take advantage of fully funded professional development, regular training, and up to 3 paid volunteering days per year.
- Grow with us – Incremental salary progression for most roles and annual cost of living increases.
- Family first – We offer enhanced parental and bereavement leave, plus other family-friendly policies to support you when it matters most.
- Your wellbeing, our priority – Access 24/7 free confidential counselling services and the Headspace app for you and up to 5 family or friends.
- Modern workspace in a prime location – Work in bright, contemporary offices just a 2-minute walk from Leeds Train Station, fully equipped with the latest tech.
The Role
Reporting into the Network Manager within Bus Franchising, your key responsibilities will include:
- Informing internal and external stakeholders (including MP’s and councillors) and the public of changes to Bus Services or to explain the current Bus Service provision.
- Providing expertise in the appraisal of the Highways and Infrastructure implications of Bus Service Network changes and recommend improvements where necessary to meet passenger needs.
- Monitoring the workflow of the team to deliver a strong performance management culture, where people are accountable for the delivery of results.
Please review the Role Profile on our website for more information about the responsibilities.
About You
You will have the following key skills, attributes, education and experience:
- Extensive knowledge and expertise of the UK Bus, Rail or Tram industry, including bus/crew scheduling and network planning.
- Detailed understanding of local transport policy issues, including current legal/financial regime in which local Public Transport is delivered.
- Good understanding of public policy issues including processes by which policy changes.
- Experience of managing people including appraisals, performance management, disciplinary, recruitment and selection.
- Ability to design and plan Bus Services to meet organisational and/or customer needs.
- Ability to estimate costs and resource requirements for new and amended Bus Services.
To Apply
If this sounds like your next role, please complete the application form and tell us within the supporting statement why you would be a great fit for our role and how your skills, knowledge and experience align with the requirements within the Role Profile. Please visit our Advice for Candidates webpage and review the guidance on this page for support in completing your application form.
Further Information
The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage. Under the Disability Confident Scheme, applicants with a disability are guaranteed an interview, subject to the minimum criteria being met.
Bus Service Coordinator employer: West Yorkshire Combined Authority
Contact Detail:
West Yorkshire Combined Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Service Coordinator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the bus and transport industry. Attend local events, join relevant online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its current projects. Understand their goals, especially around public transport reform. This will help you tailor your answers and show that you’re genuinely interested in being part of their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in bus service coordination and how it aligns with their needs. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’ve got loads of resources to help you ace your application and interview process. Let’s get you that Bus Service Coordinator role!
We think you need these skills to ace Bus Service Coordinator
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Bus Service Coordinator role is all about. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're the perfect fit for the role. Be specific about your experience and how it aligns with the requirements. Don’t just list your skills; tell us how you've used them in real-life situations.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for relevant information that showcases your skills and experience without wading through unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the resources you need to help you along the way, including tips and guidance on completing your application.
How to prepare for a job interview at West Yorkshire Combined Authority
✨Know Your Stuff
Make sure you brush up on your knowledge of the UK bus, rail, and tram industry. Understand the current local transport policies and legal frameworks. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing people and projects. Be ready to share specific examples of how you've designed or improved bus services, managed performance, or collaborated with stakeholders. This will demonstrate your capability to handle the responsibilities of a Bus Service Coordinator.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face in the franchising process, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The Combined Authority values diversity and inclusivity, so being authentic can help you connect with the interviewers and make a lasting impression.