At a Glance
- Tasks: Support clients, assist with onboarding, and help drive new business opportunities.
- Company: Join Target Professional Services, a fast-growing company focused on client relationships.
- Benefits: Competitive salary, healthcare, gym discounts, and employee ownership after 12 months.
- Other info: Enjoy career development opportunities in a dynamic work environment.
- Why this job: Be part of a supportive team where your contributions truly matter.
- Qualifications: Strong communication skills, organisational abilities, and a collaborative mindset.
The predicted salary is between 27000 - 27000 £ per year.
Helping people find jobs in the local area since 2008. Are you a highly organised, people-focused individual who thrives on building strong relationships and delivering exceptional service? At Target Professional Services, we're looking for a Relationship Team Executive to support both our valued clients and our growing business development activity. This is a fantastic opportunity to join a supportive, fast-growing business where you can develop your skills and play a key role in our client and sales journey.
About the role
As a Relationship Team Executive, you'll be at the heart of our client experience, supporting day-to-day client interactions, assisting with onboarding, and helping to progress new business opportunities. This role offers variety, responsibility, and the chance to work closely with our Client Relationship, Business Development, and Marketing teams.
What you'll be doing
- Client Support
- Represent the company in a professional manner, both verbally and in writing
- Respond promptly and professionally to client queries via phone and email
- Maintain accurate records of customer interactions
- Support Client Relationship team with administrative tasks
- Collate and maintain member feedback per client for use in client meetings
- Client Onboarding
- Set up new clients in line with our Know Your Client (KYC) processes
- Obtain account codes for new clients from Finance
- New Business Support
- Assist the business development team in managing and progressing prospects
- Support on new prospect meetings via Teams or in person as requested
- Provide timely follow-up on questions and requests from prospective clients, ensuring a smooth and responsive experience
- Work closely with the marketing team to explore and support the development of new business opportunities
- Meeting Coordination
- Book client/sales meetings, distribute agendas, write up minutes, and chase actions
- Organise logistics for external meetings
What we're looking for
- A strong commitment to our core values: Respect, Passion, Integrity and Innovation
- Excellent communication and interpersonal skills
- Strong organisational skills with the ability to prioritise and meet deadlines
- A collaborative team player who builds positive relationships
- A problem‑solving mindset with great attention to detail
What you'll get in return
- Starting salary: £27,000
- 36.15 hours per week (Monday–Friday, 9am–5pm)
- Office-based in Selsey, West Sussex
- Permanent contract
Benefits
- Employee Ownership Trust (EOT) – become a beneficiary after 12 months
- EOT dividends (subject to business performance)
- WPA private healthcare
- Contribution towards nursery fees
- 25% gym discount (Thrive Gym)
- Auto‑enrolment pension
- 2 paid volunteer days per year
- Employee Assistance Programme
- Perkbox discount scheme
- Company social events throughout the year
- Birthday, work anniversary & Christmas vouchers
- A supportive team environment with real opportunities for career development
About Target
Target Professional Services are market‑leading global tracing and data verification specialists, delivering innovative solutions to the pensions and finance sector for over 35 years. We became an Employee Ownership Trust in 2022, meaning our people are at the heart of everything we do.
Our Vision: Everyone connected to their pensions and savings. Securely, confidently, globally.
Our Mission: To deliver accurate, agile data solutions through a unique blend of technology and customer focus.
Interested? If you’re looking to build your career in a collaborative, growing business where your contribution really matters, we’d love to hear from you.
Relationship Team Executive in Selsey employer: West Sussex.info
At Target Professional Services, we pride ourselves on being a supportive and dynamic employer located in the picturesque town of Selsey, West Sussex. Our commitment to employee ownership fosters a culture of collaboration and innovation, providing you with meaningful opportunities for personal and professional growth. With competitive benefits such as private healthcare, gym discounts, and a focus on work-life balance, joining our team as a Relationship Team Executive means becoming part of a thriving community dedicated to making a difference in the lives of our clients and each other.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Team Executive in Selsey
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at West Sussex.info. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like West Sussex.info before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Relationship Team Executive in Selsey
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to West Sussex.info:Your cover letter is your chance to shine! Tell us why you want to work at West Sussex.info specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at West Sussex.info!
How to prepare for a job interview at West Sussex.info
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
