At a Glance
- Tasks: Greet guests, check them in and out, and showcase hotel experiences.
- Company: Join The Goodwood Hotel, a stunning venue in West Sussex known for exceptional service.
- Benefits: Enjoy free event tickets, gym membership, health cash plan, and complimentary meals.
- Why this job: Be the friendly face of hospitality in a beautiful countryside setting with a supportive team.
- Qualifications: Customer service skills and experience in hospitality are preferred; IT skills are a plus.
- Other info: Own transport is required due to the location.
The predicted salary is between 24000 - 36000 £ per year.
Helping people find jobs in the local area since 2008
Location Chichester
Contract Permanent
Hours Full Time- 40 hours per week, covering shifts (5 out of 7 days)
First impressions really do count – and you’ll be the one making them.
Picture yourself at the heart of the beautiful West Sussex countryside, welcoming guests to The Goodwood Hotel. As a Front Desk Host, you’ll be part of a warm, professional team known for delivering exceptional service with a smile.
Your Role
You’ll be the friendly face that greets our guests, checks them in and out, and helps them discover everything the Estate has to offer. From spa days to flying experiences, you’ll be the one who sets the tone for a memorable stay.
What You’ll Bring
- A natural flair for customer service and a love for working with people
- Experience in a customer-facing role, ideally in hospitality or leisure
- Great communication and IT skills
- Familiarity with hotel management systems (a bonus, not essential)
What You’ll Get
- Free tickets to Goodwood events
- Complimentary gym membership
- Health cash plan
- Annual performance share scheme
- Free uniform, parking, and staff meals on shift
- A beautifully unique working environment
Please note: We’re lucky to work in stunning countryside – this means you’ll need your own transport.
Shift Pattern
Shifts include a mix of:
- Early: 7am – 3:30pm
- Late: 2:30pm – 11pm
- Day shifts
We’d love to hear from you. Click ‘apply’ now!
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Front Desk Host for The Goodwood Hotel employer: West Sussex.info
Contact Detail:
West Sussex.info Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Host for The Goodwood Hotel
✨Tip Number 1
Familiarise yourself with The Goodwood Hotel and its offerings. Knowing the ins and outs of the hotel, including amenities and local attractions, will help you engage with guests and answer their questions confidently.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or working in a similar role, gaining hands-on experience will prepare you for the fast-paced environment of a front desk host.
✨Tip Number 3
Network with current or former employees of The Goodwood Hotel. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Be prepared to demonstrate your communication skills during the interview. Role-play common guest interactions or practice answering questions about how you would handle specific situations to showcase your ability to connect with people.
We think you need these skills to ace Front Desk Host for The Goodwood Hotel
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Goodwood Hotel is looking for in a Front Desk Host. Highlight your customer service skills and any relevant experience in hospitality.
Tailor Your CV: Make sure your CV reflects your experience in customer-facing roles. Emphasise any previous work in hospitality or leisure, and include specific examples of how you've provided exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at The Goodwood Hotel and how you can contribute to their team with your skills.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Front Desk Host.
How to prepare for a job interview at West Sussex.info
✨Show Your Customer Service Skills
As a Front Desk Host, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a guest or customer. This will demonstrate your natural flair for hospitality.
✨Familiarise Yourself with The Goodwood Hotel
Research The Goodwood Hotel and its offerings. Knowing about the spa, flying experiences, and other amenities will help you engage with guests and show your enthusiasm for the role. It also reflects your commitment to providing a memorable stay.
✨Practice Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and friendly communication. You might even role-play common scenarios you could encounter at the front desk to showcase your problem-solving skills and approachability.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the warm and professional image of The Goodwood Hotel. This shows that you take the opportunity seriously and understand the importance of presentation.