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- Tasks: Manage client relationships and coordinate global payroll processes.
- Company: PeoplePay Global is a leader in International Payroll and Expansion since 2008.
- Benefits: Enjoy free on-site parking, employee rewards, and a supportive team environment.
- Why this job: Join a rapidly growing company and make a real impact in client services.
- Qualifications: Customer service experience and basic Microsoft Office skills required.
- Other info: Competitive salary with potential earnings up to £32,000.
The predicted salary is between 27000 - 32000 £ per year.
Helping people find jobs in the local area since 2008
PeoplePay Global is a market leader within the International Payroll and Expansion industry. We assist and simplify the overseas hiring, onboarding and payroll process, allowing employers to expand in full confidence, as we manage all aspects of compliance.
Due to rapid expansion, PeoplePay Global are looking for an experienced Client Relationship Administrator to deliver exceptional customer service while managing and maintaining successful relationships with our clients. You will coordinate clients’ global payrolls to ensure an exemplary service is provided accurately and on time, and ensuring client’s needs are met.
What your responsibilities will look like:
- Organise daily work schedules and follow up with your clients and our in-country teams, ensuring the payroll process is progressing timely.
- Ensuring all queries are dealt with appropriately and in a timely manner, maintaining our position as a top International Payroll provider.
- Actively seek and identify additional business opportunities with your clients.
- Communicate effectively with colleagues across multiple departments, and in-country teams to deliver your overall service.
- Manage and implement payroll services for your client base as and when required.
- Ensure all sensitive data is handled as per internal process, dictated by GDPR legislation.
Skills and qualifications you will need:
- Demonstrable customer service experience.
- Basic Microsoft Office and Computer Literacy skills.
- Strong organisational skills.
- Self-motivated and resilient.
- English Language, with any additional languages an advantage.
What you will receive in return:
- Free on-site parking.
- Employee benefits, incentive and reward programmes.
- Great team environment!
The basic salary is £27,000k per annum with a realistic OTE of £32,000k (potentially more).
We are based just outside of Chichester with free on-site parking and also have an accessible bus route.
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Client Relationship Administrator employer: West Sussex.info
Contact Detail:
West Sussex.info Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Administrator
✨Tip Number 1
Familiarise yourself with the payroll process and compliance regulations, especially GDPR. Understanding these aspects will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the payroll and client relationship sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture at PeoplePay Global.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your organisational skills and ability to handle multiple tasks, as these are crucial for the Client Relationship Administrator role.
✨Tip Number 4
Research PeoplePay Global's services and recent developments in the international payroll industry. Being knowledgeable about the company will show your enthusiasm and help you stand out during the interview process.
We think you need these skills to ace Client Relationship Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Client Relationship Administrator position. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your customer service experience and any relevant skills that align with the role, such as organisational skills and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and how your background makes you a perfect fit. Mention specific examples of how you've successfully managed client relationships in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at West Sussex.info
✨Showcase Your Customer Service Skills
As a Client Relationship Administrator, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you successfully resolved client issues or improved their experience.
✨Demonstrate Organisational Skills
This role requires strong organisational skills. Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. Consider sharing specific tools or methods you use to stay organised.
✨Familiarise Yourself with Payroll Processes
Understanding payroll processes will give you an edge. Research the basics of payroll management and be prepared to discuss how you would handle common payroll queries or challenges that clients might face.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you would communicate with different teams and clients to ensure smooth operations.
