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- Tasks: Manage client relationships and ensure smooth payroll processes for global clients.
- Company: Join PeoplePay Global, a leader in international payroll and expansion.
- Benefits: Competitive salary, bonuses, and a fun, supportive work culture.
- Why this job: Make a real impact while building strong client connections in a dynamic environment.
- Qualifications: Customer service experience and strong organisational skills required.
- Other info: Enjoy regular team events, a games room, and opportunities for personal growth.
The predicted salary is between 27000 - 32000 £ per year.
PeoplePay Global is a market leader within the International Payroll and Expansion industry. We assist and simplify the overseas hiring, onboarding and payroll process, allowing employers to expand in full confidence, while we manage all aspects of compliance. Due to rapid expansion, PeoplePay Global are looking for an experienced Global Client Relationship Administrator to deliver exceptional customer service, while managing and maintaining successful relationships with our clients.
You will coordinate clients’ global payrolls to ensure an exemplary service is provided accurately and on time and ensuring client’s needs are met. The role will be office based from our Chichester location, to maximise employee support and maintain team cohesion. The working hours will be Monday to Friday 09:00 – 17:30.
Why you’ll love working here:
- You’ll receive a great salary package with benefits, and exciting performance led incentives.
- You’ll be part of a fun, friendly and supportive team offering a positive work environment.
- We have a culture of appreciation, valuing the people behind the professional.
- Your input genuinely matters to us, as we believe high engagement drives excellence.
- We invest in your learning and development, with everyday problem-solving tasks serving as a platform for continuously growing your knowledge.
What your responsibilities will look like:
- Be the main point of contact for your client base, building excellent rapport with your contacts and delivering an efficient service - offering both pro-active and reactive support to drive client retention and expansion.
- Organise daily work schedules and follow up with your clients and our in-country teams, ensuring the payroll process is progressing timely.
- Ensure all queries and any necessary problem-solving tasks are dealt with appropriately and in a timely manner, maintaining our position as a top International Payroll provider.
- Actively seek and identify additional business opportunities with your clients.
- Communicate effectively with colleagues across multiple departments, and in-country teams to deliver your overall service.
- Manage and implement payroll services for your client base as and when required.
- Ensure all sensitive data is handled as per internal process, dictated by GDPR legislation.
Skills and qualifications you will need:
- Demonstrable customer service experience, preferably within the B2B sector.
- Demonstrable administration experience.
- Basic Microsoft Office and Computer Literacy skills.
- Excellent written and spoken English skills are essential to communicate with clients and stakeholders, with any additional languages an advantage.
- Strong organisational and time management skills.
- Excellent interpersonal skills - a natural rapport builder with good conflict resolution.
- Strong problem-solving skills, and an attention to detail.
- Self-motivated and resilient.
What you will receive in return:
- A basic salary of £27,000 per annum, with a realistic OTE of £32,000+.
- 5% uncapped Commission on anything you upsell to your client base.
- Annual Motivate Bonus Scheme.
- Christmas Bonus.
- Annual Salary Appraisals.
- Quarterly Sales Incentive.
- Auto Enrolment Pension Scheme with an enhanced employer contribution of 7%.
- Life and Income Protection.
- 20 Days Annual Leave plus bank holidays, and ‘extra’ time away over the Christmas and New Year period.
- WPA Benefit Cash Plan offering up to £2,915 reimbursement for routine healthcare expenses.
- Great company culture, with exciting trips and event opportunities.
- A games room to encourage regular breaks.
- Holiday celebrations and fun activities regularly built into your working day.
- Free on-site parking, and just 45 yards from the nearest bus stop.
Global Client Relationship Administrator in Chichester employer: West Sussex.info
Contact Detail:
West Sussex.info Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Client Relationship Administrator in Chichester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that Global Client Relationship Administrator role.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land a job. We should be ready to explain why we’re the perfect fit for the role in just a few sentences. Keep it concise and engaging!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing our appreciation and keeping us top of mind. Let’s remind them why we’re the best choice for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our approach to match what PeoplePay Global is looking for in a Global Client Relationship Administrator.
We think you need these skills to ace Global Client Relationship Administrator in Chichester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Global Client Relationship Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Be genuine and let your personality come through – we love that!
Showcase Your Communication Skills: Since excellent written and spoken English skills are essential, make sure your application is clear and free of errors. This is your opportunity to demonstrate your attention to detail and communication prowess – both key for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we admire!
How to prepare for a job interview at West Sussex.info
✨Know Your Client Relationship Skills
Make sure you can talk confidently about your experience in building and maintaining client relationships. Prepare specific examples of how you've successfully managed client expectations and resolved issues in the past.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you approach problem-solving, especially in a customer service context. Think of a few scenarios where you turned a challenging situation into a positive outcome for a client.
✨Familiarise Yourself with Payroll Processes
Since the role involves managing payroll services, brush up on basic payroll concepts and compliance regulations. Showing that you understand these processes will impress your interviewers and demonstrate your readiness for the role.
✨Show Enthusiasm for Team Collaboration
PeoplePay Global values teamwork, so express your excitement about working in a collaborative environment. Share examples of how you've effectively communicated and worked with colleagues across different departments to achieve common goals.