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- Tasks: Help customers discover beauty and wellness products while providing exceptional service.
- Company: Join a friendly team at Neal's Yard Remedies in Brighton.
- Benefits: Earn £12.60 per hour, enjoy 25 days leave, and great community perks.
- Why this job: Make a difference in customers' lives with your passion for beauty and wellness.
- Qualifications: Must be friendly, knowledgeable about beauty, and able to build relationships.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
Helping people find jobs in the local area since 2008. Salary £12.60 per hour plus excellent benefits.
Are you passionate about beauty, wellness and natural therapies? As our Customer Advisor in our Brighton Store, you will be joining a friendly team making the connection between Neal's Yard Remedies and our customers. This is a great time to join our fun and collaborative team, who thrive on providing a high touch customer service.
You will be supporting the Store Manager in maximising sales opportunities, using your warm and caring approach, to build lasting relationships with a customer inspired approach. You will be part of our knowledgeable and friendly team who are passionate about sharing their experience on skincare, our products, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs.
You will be a real people person, able to handle ever changing priorities with ease, naturally friendly and approachable with a caring attitude and comfortable to demonstrate products, including mini-facials and arm massages. This is the perfect opportunity to showcase your ability to tell stories to bring our beautiful products to life, making a difference to our customers' day – every day.
What you’ll have:
- You’ll be friendly and approachable with a passion to learn.
- Confident with the ability to build great relationships.
- Keyholder responsibility.
- Strong knowledge, skills and experience in a busy environment.
- A positive 'can do' attitude.
- Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is essential.
- A great team worker who is inspired to deliver great results.
- A passion and commitment to learn about beauty, skincare, products, and wellness therapies.
- Able to work flexible hours as required.
What you’ll get:
- Company pension.
- Group Life Assurance.
- Paid community days.
- 25 days annual leave plus Bank Holidays (Full Time).
Customer Advisor in Brighton employer: West Sussex.info
Contact Detail:
West Sussex.info Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Brighton
✨Tip Number 1
Get to know the company! Before your interview, dive into Neal's Yard Remedies. Understand their products, values, and what makes them tick. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be chatting with customers all day. Role-play with friends or family to get comfortable with product demonstrations and storytelling. The more natural you are, the better!
✨Tip Number 3
Show off your passion for beauty and wellness! Share your personal experiences with skincare or natural therapies during the interview. This will not only highlight your knowledge but also your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our friendly team at Neal's Yard Remedies.
We think you need these skills to ace Customer Advisor in Brighton
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your passion for beauty, wellness, and natural therapies in your application. We want to see how your interests align with our values and how you can bring that enthusiasm to our team.
Be Personable: Since this role is all about building relationships, let your personality shine through in your written application. Use a friendly tone and share experiences that showcase your ability to connect with others.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Customer Advisor role. We love seeing candidates who take the time to understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at West Sussex.info
✨Know Your Products
Before the interview, make sure you familiarise yourself with Neal's Yard Remedies' products. Understand their benefits and how they align with beauty, wellness, and natural therapies. This knowledge will help you answer questions confidently and show your passion for the brand.
✨Showcase Your People Skills
As a Customer Advisor, your ability to connect with customers is key. Prepare examples of how you've built relationships in previous roles. Think about times when you went above and beyond to help someone, as this will demonstrate your warm and caring approach.
✨Demonstrate Your Passion
Be ready to share why you're passionate about beauty and wellness. Whether it's a personal story or a specific product that inspired you, showing genuine enthusiasm can set you apart from other candidates. Let your personality shine through!
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to demonstrate a mini-facial or an arm massage. Practise these skills beforehand so you feel comfortable showcasing your abilities. This will highlight your hands-on experience and customer service skills.
