Senior Network Compliance Officer

Do you have an eye for detail and good problem-solving skills?

Salary: 49,817 to 53,051 per annum (a starting salary of 49,817 per annum)

Working Pattern: Full time 37 hours per week

Location: County Hall, Chichester, with options to work in a hybrid manner according to the needs of the services.

About the Job: As a Senior Network Compliance Officer, you will lead a team of Network Management Compliance Officers to ensure utility companies and other permit/licence holders carry out works on the public highway safely and in compliance with the New Roads and Street Works Act 1991, Traffic Management Act 2004, and West Sussex County Council Permit and Lane Rental Schemes. You will oversee compliance and enforcement activity, respond to and resolve customer issues relating to temporary highway obstructions, and act as a key customer interface—driving efficient, high-quality service delivery while minimising disruption to the network. This role includes regular site visits across the county, working outdoors in all weather conditions, and engaging directly with the public and stakeholders. Travel across West Sussex is required.

What we need from you

• Essential Criteria:
• Knowledge and experience of utility operations and/or streetworks on the public highway, including relevant legislation
• Strong people leadership skills, with experience managing, motivating and developing teams
• Proactive approach to delivery, with a strong focus on safety, financial awareness, and achieving outcomes
• Proven problem-solving ability, with confidence making decisions in complex or challenging situations
• Excellent communication and interpersonal skills, with the ability to build strong working relationships with a wide range of customers and stakeholders
• Full driving license
• Desirable Criteria:
• Degree (or equivalent qualification/experience) in a relevant field (e.g. civil engineering, engineering, law)
• New Roads and Street Works Supervisor qualification
• LANTRA Sector 12D (Supervisor) accreditation
• Experience in network management or equivalent area, including road construction and maintenance
• Proven experience conducting inspections of works on the public highway i.e. Traffic Management / Re-instatements

Working for us: As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide a great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• an excellent local government pension scheme
• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over 1,000 a year through our West Sussex Choices benefits platform
• health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

Further information: The reference number for this role is 350. For an informal conversation or for further information regarding the role, please contact Hiring Manager David O’Brien (Network Compliance Manager) at David.O'Brien@westsussex.gov.uk. For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk. To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years of satisfactory references and health check. Equity, inclusion, accessibility and diversity is very important to West Sussex County Council. We welcome and encourage applications from people of all cultures, ethnicities, identities, backgrounds and lived experiences, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

Any candidates wishing to apply for this position, who would require sponsorship can determine the likelihood of obtaining a Certificate of Sponsorship (CoS) for the post by assessing their circumstances against criteria specified on the gov.uk website. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver.