IT Business Analyst

Location: Chichester, West Sussex, United Kingdom

Schedule: Full time

Posted: 2026-11-02

Closes: 2026-11-22

Job Contract: Permanent

Salary: 49,817 to 53,051 per annum

Working pattern: Full time, 37 hours per week

Location: Based - County Hall, Chichester and working from home

Interview date: TBC

As the IT Business Analyst, you will undertake analysis of complex and diverse requirements, identifying options for using technical solutions to enhance business processes, deliver change and support County Council services. As part of the wider Consultancy and Research function, you will provide expertise, analysis and advice across various service areas, comprising a substantial county wide support / advisory service.

Liaising, interviewing and consulting with business and IT subject matter experts, you will employ a range of methods and tools to gather, document, and assess findings, providing well-informed recommendations. You will provide guidance, support and input throughout all phases of the project delivery cycle. You will work within a small customer focused team, responsible for and acting as an initial contact point for engagement with IT Services.

What are we looking for?

• You will have experience of analysing and evaluating complex information, and the identification of innovative solutions through the detailed grasp of involved procedures and practices.
• You will be able to provide expert advice on complex issues verbally and/or through written reports, tackling difficult problems of a technical, professional, resource or people related nature.
• With practical and theoretical knowledge of a range of business analysis tools, methods, and techniques you will work under your own initiative on large and involved analytical tasks.
• You will be confident in making recommendations and contributing to the development of business cases, based on your thorough research and analysis.
• You will need to have experience of delivering to a challenging set of customer focused service objectives, and the ability to plan change and underpinning technology, achieved through developing the shape of future service provision, typically planning on a time horizon of around a year.
• You will be an efficient and effective communicator, nurturing relationships with managers and partners across the wider directorate, other parts of the organisation and external organisations.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description via the link IT Business Analyst.

Working for us

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide a great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• an excellent local government pension scheme
• generous holiday entitlement of 30 days (plus opportunity to buy additional leave)
• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over 1,000 a year through our West Sussex Choices benefits platform
• health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page.

Further information

The reference number for this role is 168. For an informal conversation or for further information regarding the role, please contact Sarah Worsley at sarah.worsley@westsussex.gov.uk. For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk.

To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.