West Suffolk Council is seeking a full-time Technical Support Officer (WSOH) to support the new food waste collection service and act as a dedicated customer contact point for our commercial operations.
You will handle invoicing, contract amendments, and mediate between customers and frontline staff, with upselling and debt management as part of your duties. Excellent IT skills and industry knowledge are essential.
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Waste Services Technical Support & Customer Liaison employer: West Suffolk
West Suffolk Council is an excellent employer, offering a supportive and dynamic work environment for the Technical Support Officer role. With a strong commitment to employee wellbeing, generous benefits including flexible working options, a robust pension scheme, and a culture that prioritises continuous learning, this position not only provides meaningful work in energy management but also fosters personal and professional growth. Located in a council recognised for its climate action initiatives, employees can take pride in contributing to a sustainable future while enjoying a balanced work-life experience.
