At a Glance
- Tasks: Monitor 900+ cameras and manage alarms to support community safety.
- Company: Join a dedicated council team focused on crime reduction.
- Benefits: Starting salary of £28,767, generous holiday, and unique employee perks.
- Other info: Enjoy a culture of learning and excellent career growth opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: CCTV SIA licence or willingness to obtain; teamwork and communication skills required.
The predicted salary is between 28767 - 31655 £ per year.
The CCTV Operator will monitor 900+ cameras across local towns, manage alarms, and operate the council’s out‑of‑hours service. The role provides reactive and proactive monitoring to support the council’s crime and disorder reduction commitments, complying with legislation, the CCTV code of practice, and control room procedures.
What you will need:
- CCTV SIA licence or willingness to obtain one.
- Experience working in a busy control room (training will be provided).
- Excellent communication and interpersonal skills.
- Ability to work part of a team on a rolling four‑on, four‑off shift schedule, including days, nights, weekends, and bank holidays.
- Shift lengths vary between 8 and 12 hours depending on the day.
- Successful Police Vetting.
Why work for us?
- Holiday entitlement of 25 days, increasing to 29 days after 5 years (pro‑rated if part‑time) plus bank holidays (option to buy up to 10 extra days each year subject to approval).
- Generous pension scheme – you contribute 5.5‑6.8 % (dependent on salary) and the council contributes 16.4 %.
- Life assurance – a payment of three times your annual salary.
- Access to a unique employee benefits package, including discounts and cashback on supermarkets, high‑street shops, holidays, mobile phones, electrical goods, savings, and loan schemes.
- Salary‑sacrifice benefits such as Cycle to Work, Tusker Leased Car scheme, and SmartTech.
- Rail and bus staff discounts.
- Health and wellbeing initiatives including an employee assistance programme.
- Discounted membership at Abbeycroft Leisure centres.
- A culture of learning that encourages continuous professional development.
- Modern office accommodation.
CCTV Operator employer: West Suffolk
As a CCTV Operator with us in West Suffolk, you will join a supportive and dynamic team dedicated to enhancing community safety. We offer a competitive salary, generous holiday entitlement, and a robust pension scheme, alongside unique employee benefits that promote work-life balance and personal growth. Our commitment to continuous professional development ensures that you will have ample opportunities to advance your career while enjoying a modern work environment.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator
✨Tip Number 1
Get familiar with the CCTV systems and protocols before your interview. Knowing the ins and outs of what you’ll be monitoring can really impress the hiring team and show that you're proactive.
✨Tip Number 2
Practice your communication skills! As a CCTV Operator, you'll need to relay information clearly and effectively. Try role-playing scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network with current CCTV Operators or professionals in the field. They can provide insider tips and might even give you a heads-up about job openings. Plus, it’s always good to have connections!
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing applications directly from our site, and it shows you're genuinely interested in joining our team!
We think you need these skills to ace CCTV Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in a control room before. We want to see how your skills match the CCTV Operator role, so don’t be shy about showcasing your communication and teamwork abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the CCTV Operator position and how you can contribute to our crime and disorder reduction commitments. Keep it engaging and personal – we love a bit of personality!
Show Your Willingness to Learn:If you don’t have a CCTV SIA licence yet, mention your eagerness to obtain one. We appreciate candidates who are keen to learn and grow with us, so let us know how you plan to tackle this requirement!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at West Suffolk
✨Know Your CCTV Basics
Make sure you brush up on your knowledge of CCTV systems and their operation. Familiarise yourself with the legislation and code of practice related to CCTV monitoring, as this will show your commitment to compliance and understanding of the role.
✨Showcase Your Communication Skills
As a CCTV Operator, you'll need to communicate effectively with your team and possibly with law enforcement. Prepare examples of how you've successfully communicated in previous roles, especially in high-pressure situations, to demonstrate your interpersonal skills.
✨Be Ready for Shift Work
Since the role involves a rotating shift pattern, be prepared to discuss your flexibility and ability to work nights, weekends, and bank holidays. Highlight any previous experience with shift work and how you manage your time and energy during those periods.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to react under pressure. Think of specific situations where you had to make quick decisions or handle emergencies, and be ready to explain your thought process.
