At a Glance
- Tasks: Monitor 900+ cameras and manage alarms to support community safety.
- Company: Join a dedicated council team focused on crime reduction.
- Benefits: Starting salary of £28,767, generous holiday, and unique employee perks.
- Other info: Enjoy a supportive culture with opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: CCTV SIA licence or willingness to obtain; teamwork and communication skills required.
The predicted salary is between 28767 - 31655 £ per year.
The CCTV Operator will monitor 900+ cameras across local towns, manage alarms, and operate the council’s out‑of‑hours service. The role provides reactive and proactive monitoring to support the council’s crime and disorder reduction commitments, complying with legislation, the CCTV code of practice, and control room procedures.
What you will need:
- CCTV SIA licence or willingness to obtain one.
- Experience working in a busy control room (training will be provided).
- Excellent communication and interpersonal skills.
- Ability to work part of a team on a rolling four‑on, four‑off shift schedule, including days, nights, weekends, and bank holidays.
- Shift lengths vary between 8 and 12 hours depending on the day.
- Successful Police Vetting.
Why work for us?
- Holiday entitlement of 25 days, increasing to 29 days after 5 years (pro‑rated if part‑time) plus bank holidays (option to buy up to 10 extra days each year subject to approval).
- Generous pension scheme – you contribute 5.5‑6.8 % (dependent on salary) and the council contributes 16.4 %.
- Life assurance – a payment of three times your annual salary.
- Access to a unique employee benefits package, including discounts and cashback on supermarkets, high‑street shops, holidays, mobile phones, electrical goods, savings, and loan schemes.
- Salary‑sacrifice benefits such as Cycle to Work, Tusker Leased Car scheme, and SmartTech.
- Rail and bus staff discounts.
- Health and wellbeing initiatives including an employee assistance programme.
- Discounted membership at Abbeycroft Leisure centres.
- A culture of learning that encourages continuous professional development.
- Modern office accommodation.
CCTV Operator in Bury St Edmunds employer: West Suffolk
As a CCTV Operator with us in West Suffolk, you will join a supportive and dynamic team dedicated to enhancing community safety. We offer a competitive salary, generous holiday entitlement, and a robust pension scheme, alongside unique employee benefits that promote work-life balance and personal growth. Our commitment to continuous professional development ensures that you will have ample opportunities to advance your skills and career within a modern and inclusive work environment.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator in Bury St Edmunds
✨Tip Number 1
Get familiar with the CCTV systems and protocols before your interview. Knowing the ins and outs of how to monitor cameras and manage alarms will show that you're serious about the role and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! As a CCTV Operator, you'll need to relay information clearly and effectively. Try role-playing scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Network with current CCTV Operators or professionals in the field. They can provide insider tips and might even give you a heads-up on job openings. Plus, it’s always good to have connections in the industry!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CCTV Operator in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CCTV Operator role. Highlight any relevant experience, especially in busy control rooms or similar environments. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our crime and disorder reduction commitments. Keep it engaging and personal.
Show Off Your Communication Skills:As a CCTV Operator, excellent communication is key. In your application, give examples of how you've effectively communicated in past roles. This will help us see that you’re a great fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress. Don’t miss out!
How to prepare for a job interview at West Suffolk
✨Know Your CCTV Basics
Before heading into the interview, brush up on your knowledge of CCTV systems and their operation. Familiarise yourself with common terminology and practices in the industry, as this will show your genuine interest in the role and help you answer technical questions confidently.
✨Demonstrate Team Spirit
Since the role involves working in a team on a rotating shift schedule, be prepared to discuss your experience in teamwork. Share examples of how you've collaborated effectively in previous roles, especially in high-pressure environments, to highlight your ability to contribute positively to the control room.
✨Showcase Communication Skills
Excellent communication is key for a CCTV Operator. Think of specific instances where your communication skills made a difference, whether it was resolving a conflict or relaying important information. Practising clear and concise responses will also help you during the interview.
✨Understand the Legal Framework
Familiarise yourself with the legislation surrounding CCTV operations and the code of practice. Being able to discuss these topics will demonstrate your commitment to compliance and your understanding of the responsibilities that come with the role, which is crucial for the council's crime reduction efforts.
