Business administrator in Bury St Edmunds

Responsibilities

• Assist the Group Head of Sustainability Curriculum in implementing the Group's sustainability strategy.
• Carry out research on sustainability topics to support projects and campaigns, ensuring data gathered is accurate.
• Help build and maintain positive working relationships with Eastern Education Group staff and stakeholders.
• Support the planning and delivery of sustainability events, including preparation, organisation, delivery on the day and post‑event follow‑up.
• Contribute to promoting sustainability courses and initiatives internally and externally.
• Support the creation of simple marketing materials such as posters, flyers and digital assets.
• Assist with managing social media activity by scheduling posts, sharing content and monitoring engagement.
• Capture photos or short videos at events for use in marketing and communications.
• Help update and maintain sustainability content on the Group's Sustainability website pages.
• Maintain and update databases of contacts, partner and event attendees.
• Collect and organise basic marketing metrics (e.g. social media engagement, event attendance) to feed into reports.
• Produce accurate records and documents including emails, letters, files, payments, reports and proposals.
• Draft correspondence, write reports and review others' work.
• Coach others in the processes required to complete these tasks.
• Exercise proactivity and good judgement.
• Make effective decisions based on sound reasoning and deal with challenges in a mature way.
• Seek advice from more experienced team members when appropriate.
• Build and maintain positive relationships within their own team and across the organisation.
• Demonstrate the ability to influence and challenge appropriately.
• Become a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrate good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms.
• Use the most appropriate channels to communicate effectively.
• Complete tasks to a high standard.
• Demonstrate the necessary level of expertise required to complete tasks and apply themselves to continuously improve their work.
• Review processes autonomously and make suggestions for improvements.
• Share administrative best‑practice across the organisation e.g. coach others to perform tasks correctly.
• Apply problem‑solving skills to resolve challenging or complex complaints and be a key point of contact for addressing issues.
• Take responsibility for initiating and completing tasks, manage priorities and time in order to successfully meet deadlines.
• Positively manage the expectations of colleagues at all levels and set a positive example for others in the workplace.
• Use relevant project management principles and tools to scope, plan, monitor and report.
• Plan required resources to successfully deliver projects.
• Undertake and lead projects as and when required.
• Manage resources e.g. equipment or facilities.
• Organise meetings and events, take minutes during meetings and create action logs as appropriate.
• Take responsibility for logistics e.g. travel and accommodation.

Qualifications

• GCSE or equivalent in Maths and English (grade 4‑9)
• Communication skills
• Team working
• Initiative
• Creative
• Attention to detail
• Logical
• IT skills
• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.