At a Glance
- Tasks: Greet patients, manage appointments, and support the team with admin duties.
- Company: Framfield House Surgery, a friendly practice in Woodbridge.
- Benefits: Competitive salary, 5 weeks annual leave, NHS pension, and free parking.
- Other info: Opportunity for permanent position after 6-12 months.
- Why this job: Join a supportive team and make a difference in patient care.
- Qualifications: Strong customer service skills and good organisation; SystmOne knowledge preferred.
The predicted salary is between 20000 - 25000 £ per year.
About the Role
Framfield House Surgery are recruiting a part time receptionist/administrator to work in the Practice on a 6 -12 month fixed term contract with the opportunity of a permanent position after this time. The main duties will include:
- Work on our front desk to greet patients face to face/make appointments
- Deal efficiently with patient queries
- Answer incoming calls to make appointments/deal with queries
- Make outgoing calls to patients and other organisations as necessary
- Support the team with administrative duties applicable to the role
About the Candidate
The successful candidate will be able to:
- Support the team by working in an efficient and effective way
- Participate in staff meetings
- Be a good team player
- Have outstanding customer service
- Possess good numeracy, literacy and computer skills
- Have an excellent and confident telephone manner whilst remaining empathetic and understanding the need for strict confidentiality
- Possess good organisation skills
- Knowledge of SystmOne is preferred and experience of working within a primary care setting would be an advantage.
The successful applicant should have good organisational skills and be enthusiastic to provide an efficient timely service.
About Us
Framfield House Surgery is a friendly supportive practice based in Woodbridge which has over 14,500 patients. We offer:
- Good working conditions
- Friendly and experienced team of receptionists/administrators
- Modern purpose built premises
- Free car parking
- Competitive salary dependent on experience
- 5 weeks annual leave plus bank holidays / pro rata
- NHS Pension scheme
For further information contact Mrs Helen Hazelton, Practice Manager, or Julie Giles, Business and Finance Manager Framfield Medical Centre, Ipswich Road, Woodbridge IP12 4FD or by email to Helen.Hazelton@nhs.net or Julie.giles3@nhs.net.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Administrator/Receptionist in Woodbridge employer: West Suffolk Clinical Commissioning Group
Framfield House Surgery is an excellent employer, offering a supportive and friendly work environment in the heart of Woodbridge. With competitive salaries, generous annual leave, and opportunities for career progression within the NHS framework, employees can thrive both personally and professionally. The modern facilities and dedicated team ensure that staff feel valued and empowered to provide exceptional patient care.
Contact Details:
West Suffolk Clinical Commissioning Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator/Receptionist in Woodbridge
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Administrator/Receptionist in Woodbridge
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at West Suffolk Clinical Commissioning Group, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at West Suffolk Clinical Commissioning Group
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at West Suffolk Clinical Commissioning Group.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at West Suffolk Clinical Commissioning Group.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at West Suffolk Clinical Commissioning Group can really resonate with interviewers and show your commitment to the field.
