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- Tasks: Book appointments, greet patients, and handle queries in a healthcare setting.
- Company: A supportive healthcare organisation in Feering with a friendly team.
- Benefits: Generous annual leave and training provided for suitable candidates.
- Why this job: Make a difference in patient care while developing your customer service skills.
- Qualifications: Customer service and IT skills, plus prior reception experience preferred.
- Other info: Flexible full or part-time hours available in a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
A healthcare organization in Feering is looking for an enthusiastic receptionist to join their team on a full or part-time basis. You will be responsible for booking appointments, greeting patients, and handling queries from patients and agencies.
Ideal candidates will have customer service and IT skills, along with prior reception experience in a healthcare setting. The position offers generous annual leave and a supportive work environment. Training is provided for suitable candidates.
Patient Experience Coordinator - Primary Care Reception employer: West Suffolk Clinical Commissioning Group
Contact Detail:
West Suffolk Clinical Commissioning Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Coordinator - Primary Care Reception
✨Tip Number 1
Make sure to research the healthcare organisation before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and patient interaction. We all know that first impressions count, so being prepared will help you shine during the interview.
✨Tip Number 3
Don’t forget to highlight your IT skills! In a primary care reception role, being tech-savvy is key. Share examples of how you've used technology to improve patient experiences in the past.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus you’ll be able to track your application status. Let’s get you that Patient Experience Coordinator role!
We think you need these skills to ace Patient Experience Coordinator - Primary Care Reception
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for patient care shine through. We want to see that you’re excited about the role and ready to make a difference in our patients' experiences.
Highlight Relevant Experience: Make sure to mention any previous reception or customer service roles, especially in healthcare. We love seeing how your past experiences can contribute to our supportive work environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Patient Experience Coordinator role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at West Suffolk Clinical Commissioning Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Patient Experience Coordinator. Familiarise yourself with booking systems and patient management software, as well as common queries patients might have. This will show your enthusiasm and readiness to step into the role.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer interaction, prepare examples from your past experiences where you provided excellent service. Think about how you handled difficult situations or went the extra mile for a patient. This will demonstrate your ability to create a positive experience for patients.
✨Practice Common Interview Questions
Anticipate questions related to your reception experience and how you would handle specific scenarios in a healthcare setting. Practising answers to questions like 'How would you manage a busy reception area?' can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the workplace is the right fit for you.
