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- Tasks: Assist in the dispensary, provide excellent customer service, and maintain a clean environment.
- Company: Family-run community pharmacy with a supportive team atmosphere.
- Benefits: Part-time hours, training provided, and opportunities for career development.
- Other info: Join a growing team and make a difference in your community.
- Why this job: Perfect for gap year students looking to gain experience in healthcare.
- Qualifications: No prior qualifications needed; just bring your communication skills and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Pledger Pharmacy Ltd based in Horsford, Norwich, is seeking two medicine counter/dispensary assistants to join their busy team on a part-time basis. Hours will be between 32-36 per week and must include a half day on a Saturday.
Responsibilities
- Answer all phone calls proactively and professionally, dealing with any enquiries.
- Ensure every customer is greeted positively and promptly, to provide exemplary customer experience at all times.
- Wherever possible, rotate and refresh shop stock.
- General housekeeping of the pharmacy, so as to maintain a hygienic and clinical environment.
- Check for any pricing discrepancies with stock coming in.
- Check basic legal prescription requirements for prescriptions handed in are all filled out in the first instance.
- Process patient returns correctly.
- Make sure ready prescriptions are filed correctly to make it easier to locate.
- Ensure prescription exemptions are signed correctly on all prescriptions including CDs.
- Process prescription requests according to practice rules.
- Any other duties to assist in the smooth day to day running of the dispensary as directed.
This would be a suitable position for gap year students going into medical, pharmacy or nursing. Applications from overseas qualified pharmacists will not be considered as they would be over-qualified for this role.
About the Candidate
- No dispensary/pharmacy qualifications required as training given.
- Excellent patient facing inter-personal communication skills.
- Professional and polite at all times.
- Organised and able to prioritise workloads.
- The commitment to continue to learn new clinical skills and develop your career.
- The ability to be adaptable and flexible in your approach.
About Us
We are a family-run, independent community pharmacy, attached to a GP surgery in Horsford just outside Norwich. We encourage the development of our staff by providing training and opportunities to take on new roles within the pharmacy. Diane, the manager, has been the pharmacist since opening in September 1996. The growth of the business in the past two years has meant we have had to expand our staff and currently employ 2 pre-reg. pharmacy technicians (who will qualify as ACTs), 2 dispensing assistants and 1 medicine counter assistant. As well as this, we have two university pharmacy students who help on Saturdays and holidays, and a Saturday staff member.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Medicine Counter/Dispensary Assistant in Norfolk employer: West Suffolk Clinical Commissioning Group
Contact Detail:
West Suffolk Clinical Commissioning Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medicine Counter/Dispensary Assistant in Norfolk
✨Tip Number 1
Get to know the pharmacy! Before your interview, pop in and have a chat with the staff. This shows you're genuinely interested and gives you a chance to learn about their vibe and what they value.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with patients, think of examples where you've provided great service. We want to hear how you can make every customer feel welcome and valued.
✨Tip Number 3
Be ready to show your adaptability! The pharmacy environment can be fast-paced, so come prepared with stories that highlight your flexibility and ability to handle changing situations. We love candidates who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're tech-savvy and keen to join our team at Pledger Pharmacy!
We think you need these skills to ace Medicine Counter/Dispensary Assistant in Norfolk
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference in how we perceive your fit for our team.
Tailor Your Application: Make sure to tailor your application to the specific role of Medicine Counter/Dispensary Assistant. Highlight any relevant experience or skills that match the job description, like your customer service skills or ability to work in a busy environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great candidate for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at West Suffolk Clinical Commissioning Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a medicine counter/dispensary assistant. Familiarise yourself with customer service expectations and the importance of maintaining a hygienic environment. This will show that you're genuinely interested in the role and ready to contribute.
✨Show Off Your Communication Skills
Since this role involves a lot of patient interaction, practice how you communicate. Be prepared to demonstrate your ability to handle enquiries professionally and politely. Think of examples from your past experiences where you've provided excellent customer service or resolved issues effectively.
✨Be Organised and Ready to Prioritise
The job requires good organisational skills, so come prepared to discuss how you manage your time and tasks. You might want to share specific strategies you use to stay organised, especially in busy environments. This will highlight your ability to adapt and handle multiple responsibilities.
✨Express Your Willingness to Learn
Pledger Pharmacy values continuous learning, so be ready to talk about your commitment to developing new skills. Share any relevant experiences where you've taken the initiative to learn something new, whether it's in a work setting or through personal interests. This will show that you're eager to grow within the role.