At a Glance
- Tasks: Welcome patients, manage appointments, and handle enquiries in a busy GP practice.
- Company: The Colne Practice, a friendly and community-focused GP practice.
- Benefits: Flexible part-time hours, supportive team environment, and on-site staff parking.
- Other info: Opportunity to work with a dedicated healthcare team and develop your admin skills.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a friendly, adaptable attitude.
The predicted salary is between 24000 - 36000 € per year.
About the Role
The Colne Practice in Rickmansworth has a great opportunity for two receptionists/administrators to join our team on a part‑time basis. We are flexible to how the week is divided between both applicants but hours to be covered are 8am to 6.30pm. We are open to one working 3 days and the other 2 days or 2.5 days each.
Responsibilities
- Greeting and directing all patients.
- Answering calls.
- Making appointments and dealing with enquiries.
- Dealing with requests for information and referring patients to the correct service.
- Advising patients of practice procedures.
- Registering new patients.
- Back office administration including scanning, coding and managing registrations.
About the Candidate
We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community. We would welcome applications from organised, adaptable and friendly individuals who are keen to provide high levels of customer service and possess the following attributes:
- Excellent communication skills, with a clear and polite telephone manner.
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times.
- Experience working with the general public, being sensitive and empathic in distressing situations.
- Confidence to work as part of a team and ability to think on your feet.
- Strong IT and administration skills.
- Previous medical or healthcare receptionist experience is desirable.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.
About Us
The Colne Practice is a friendly GP practice with a list size of approximately 10,500 patients. Our team comprises 7 GP partners, 2 practice nurses, 1 HCA, 2 clinical pharmacists and reception and admin teams. We have on‑site staff parking.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary to submit a Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Medical Receptionist/Administrator in Rickmansworth employer: West Suffolk Clinical Commissioning Group
The Colne Practice in Rickmansworth is an excellent employer, offering a supportive and friendly work environment where you can make a meaningful impact on the local community. With flexible part-time hours, opportunities for professional growth, and a dedicated team of healthcare professionals, we prioritise employee well-being and development, ensuring that our staff feel valued and empowered in their roles.
Contact Detail:
West Suffolk Clinical Commissioning Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist/Administrator in Rickmansworth
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on The Colne Practice. Familiarise yourself with their services and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about examples from your past experiences that highlight your communication skills and ability to handle sensitive situations. We want to see how you shine!
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Medical Receptionist/Administrator in Rickmansworth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background fits with our friendly team at The Colne Practice!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you’re excited about joining us and how you can contribute to our practice. Keep it friendly and professional, just like we are!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects your ability to communicate clearly and politely. We love candidates who can convey their thoughts effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at West Suffolk Clinical Commissioning Group
✨Know the Practice Inside Out
Before your interview, take some time to research The Colne Practice. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Medical Receptionist, excellent communication is key. During the interview, practice clear and polite responses. You might even want to prepare for common scenarios, like how to handle a distressed patient or a busy phone line, to demonstrate your ability to think on your feet.
✨Highlight Your Organisational Skills
Being organised is crucial in this role. Bring examples of how you've managed multiple tasks in previous jobs. Whether it’s scheduling appointments or handling administrative duties, showing that you can juggle responsibilities will impress the interviewers.
✨Emphasise Teamwork and Flexibility
The Colne Practice values teamwork, so be ready to discuss your experience working collaboratively. Also, mention your willingness to adapt to changing schedules or cover for colleagues, as flexibility is a must in this role.
