At a Glance
- Tasks: Assist patients with medication queries and process prescription requests efficiently.
- Company: Holbrook and Shotley Practice, dedicated to high-quality patient care.
- Benefits: Part-time hours, supportive team environment, and valuable healthcare experience.
- Other info: Opportunity to grow in a dynamic healthcare setting.
- Why this job: Join a caring team and make a difference in patients' lives every day.
- Qualifications: Experience in customer service and ability to work under pressure.
The predicted salary is between 12 - 15 £ per hour.
The Holbrook and Shotley Practice are looking to recruit a part time Prescription Clerk for 20 hours per week.
Responsibilities include:
- Answer medication queries from patients, staff members and pharmacies.
- Assist patients both at the desk and on the telephone in a professional and courteous manner.
- Action and create all tasks in a timely manner.
- Process prescription requests via email, online services, paper and by phone.
- Process all prescription requests in a timely manner, prioritising urgent requests to ensure they are processed and ready for collection by the agreed time.
- File prescriptions.
The ideal candidate will have the following experience and skills:
- Experience of providing a high standard of service.
- Experience of working in a pressurised environment.
- Experience of dealing with members of the public.
- GP or healthcare experience preferred.
The Holbrook and Shotley Practice is a GP Practice across two surgery sites. We pride ourselves on providing a high standard of care to our 8000 patients. Our practice team comprises of three GP partners, two salaried GPs, supported by a highly experienced team of nurses, dispensers, paramedics, and reception team.
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Prescription Clerk in Ipswich employer: West Suffolk Clinical Commissioning Group
The Holbrook and Shotley Practice is an excellent employer, offering a supportive work culture that prioritises patient care and employee well-being. With opportunities for professional growth within a dedicated team of healthcare professionals, you will find meaningful and rewarding employment in a role that directly impacts the lives of our 8000 patients. Join us in a collaborative environment where your contributions are valued and recognised.
Contact Details:
West Suffolk Clinical Commissioning Group Recruitment Team
