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- Tasks: Answer calls, book appointments, and support patients in accessing services.
- Company: Join a caring team at Constable Country Medical Practice in Colchester and Ipswich.
- Benefits: Enjoy NHS Pension, discounts, free parking, and a cycle to work scheme.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible hours with opportunities to grow in a supportive environment.
The predicted salary is between 13 - 16 £ per hour.
Constable Country Medical Practice based in Colchester and Ipswich are looking to recruit a bank/casual medical receptionist for their team. Please note, this vacancy has no guaranteed hours. Shifts are offered to cover sickness, annual leave and busy periods so flexibility is essential.
Key duties will include:
- Answering calls and helping patients access the right service
- Booking appointments
- Taking messages and managing the team’s task box
- Liaising with clinicians and external services
- Processing prescription requests
- Providing test results as directed by clinicians
- Maintaining a tidy and safe reception/working area
About the Candidate
The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:
- Good communication skills
- IT confident
- Has a friendly and calm manner
- Team player
- Patient-focused attitude
- Can work well under pressure
About Us
At Constable Country Medical Practice, we care for 12,250 patients across two sites and have a clinical team of 3 GP partners, 2 salaried GPs, 2 nurse practitioners and a paramedic. We are also a GP training practice. Our team of healthcare professionals and additional clinicians offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. This may include services offered by the midwife, podiatrist or acupuncture and Chinese herbal medicine doctor.
Benefits
- NHS Pension
- NHS/Blue Light discounts
- Free parking
- Flu vaccination
- Cycle to work scheme
We are an equal opportunities employer and welcome all applications.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Medical Receptionist in Colchester employer: West Suffolk Clinical Commissioning Group
Contact Detail:
West Suffolk Clinical Commissioning Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in Colchester
✨Tip Number 1
Get to know the practice! Research Constable Country Medical Practice and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the work culture and what the hiring managers are really looking for. Plus, it might just give you an edge over other candidates!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Role-play with a friend or family member to build your confidence and ensure you can communicate your skills effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Medical Receptionist in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you can bring your friendly and calm manner to our team!
Craft a Personal Cover Letter: Use your cover letter to show us why you're the perfect fit for the medical receptionist role. Share specific examples of how you've worked under pressure and supported patients in the past.
Show Your Flexibility: Since this role requires flexibility, mention your availability and willingness to cover shifts. We appreciate candidates who can adapt to our busy periods and help out when needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at West Suffolk Clinical Commissioning Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a medical receptionist. Familiarise yourself with tasks like booking appointments and managing calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you helped customers or patients, especially under pressure. This will highlight your ability to stay calm and friendly, which is essential for a medical receptionist.
✨Demonstrate Flexibility
Given that this position requires flexibility, be ready to discuss your availability and willingness to cover shifts. Share any past experiences where you adapted to changing schedules or took on extra responsibilities. This will reassure them that you can handle the unpredictable nature of the job.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the practice and team dynamics. Ask about their approach to patient care or how they support their staff. This shows that you're not just interested in the job, but also in being part of their team and contributing positively.
