At a Glance
- Tasks: Be the friendly face of our practice, helping patients and supporting our clinical team.
- Company: Join a welcoming rural GP training practice in beautiful Suffolk.
- Benefits: Part-time hours, supportive team, and opportunities for personal development.
- Other info: Informal visits to the practice are encouraged to see our friendly environment.
- Why this job: Make a real difference in patient care while working in a vibrant community.
- Qualifications: Good organisational skills and a passion for customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
Stanton Surgery is a small friendly rural GP training practice looking to recruit a friendly, reliable and enthusiastic receptionist to join our team on a part‑time basis, for 20.5 hours a week, worked as follows:
- Monday: 13:00‑19:00
- Wednesday: 08:00‑13:00
- Friday: 08:00‑18:30
Stanton Surgery prides itself on offering a patient‑centred, efficient and friendly service to all our patients so is looking for an individual who can help us deliver this. Our reception and admin teams provide excellent support to our clinical teams. Our clinical system is SystmOne.
Responsibilities include:
- Being the first point of contact for all patients.
- Dealing with queries in a professional, courteous and efficient manner.
- Being a focal point of communication between patients, doctors and other medical staff.
- Handling medical records and other information regarding patients, in the strictest confidence.
Informal visits are welcome so please do get in touch if you would like to visit the practice.
About the Candidate
- Good organisational skills.
- Ability to work well under pressure.
- Enthusiasm to help ensure that all patients are given the best possible service and care.
- Experience working within a surgery or the NHS would be preferable, but training will be given to the right candidate willing to learn.
- Demonstrate a high level of customer service skills and patient‑centred care is essential.
- To be highly organised, self‑motivated and flexible in your approach to prioritising workload.
- Excellent communication and interpersonal skills, able to work independently whilst integrating and communicating with the wider team.
About Us
We are a rural dispensing and training practice located in the village of Stanton, set in the beautiful Suffolk countryside close to Bury St Edmunds. We serve a stable population of approximately 5,200 patients. We offer traditional general practice and we will be very supportive towards developing personal interests. We have a team of three nurses, and work closely with our PCN colleagues who visit the surgery weekly, such as a social prescriber, mental health link worker, mental health practitioner and physiotherapist. We are part of Blackbourne PCN which consists of four rural practices. A diabetes specialist nurse also visits monthly and holds a clinic at the practice. We have a low home visiting rate shared with all doctors and UCPs. We have modern purpose built premises, which have recently been extended and provide a bright and airy setting in which to work. We are forward thinking, and always looking for new ways to do things to ensure we provide the best possible care for our patients. Recently we installed a dispensing robot with a 24‑hour medication collection point. We are rated GOOD across all areas by CQC.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Receptionist in Bury St Edmunds employer: West Suffolk Clinical Commissioning Group
Stanton Surgery is an excellent employer that fosters a supportive and friendly work environment, ideal for those looking to make a meaningful impact in patient care. Located in the picturesque Suffolk countryside, we offer flexible working hours, opportunities for personal development, and a collaborative team culture that values each member's contribution. With modern facilities and a commitment to innovative practices, we ensure our staff can thrive while providing exceptional service to our community.
Contact Details:
West Suffolk Clinical Commissioning Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bury St Edmunds
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like West Suffolk Clinical Commissioning Group.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
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We think you need these skills to ace Receptionist in Bury St Edmunds
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at West Suffolk Clinical Commissioning Group, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at West Suffolk Clinical Commissioning Group where specific skills might be in demand.
How to prepare for a job interview at West Suffolk Clinical Commissioning Group
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
